Categories: Other

Amkette XS Flow 2 Speed

Product Overview

Amkette XS Flow 2 Speed – Wireless Mouse

Frequently Asked Questions

Popular questions are expanded. Click to view more.

What’s in the box?

The package includes:• 1 × Mouse
• 1 x 1.6m USB-A to USB-C Charging Cable
• 1 x QSG

What makes the Xs Flow 2 Speed different from other wireless mice?

The Flow 2 Speed offers 5-way connectivity (2.4G + BT1 + BT2 + BT3 + Wired), allowing you to connect and switch between up to 5 devices seamlessly. It features dual metallic scroll wheels including a rare horizontal scroll wheel, silent 8-button layout with Huano switches rated for 10 million clicks, and adjustable DPI up to 8000.

Who is this mouse designed for?

• Office professionals managing multiple devices (laptops, PCs, tablets, phones)• Creative professionals working with wide Excel sheets, timelines, video editing tracks, and design canvases• Users who need silent operation for distraction-free productivity• Anyone switching between Windows and macOS systems

What are the mouse dimensions and weight?

Dimensions: 117.4 × 75 × 42.6 mmWeight: 110g

How do I connect the mouse for the first time?

• For 2.4GHz Wireless Connection:1. Insert the USB receiver into your computer’s USB port2. Turn on the mouse using the power switch3. The mouse should connect automatically
• For Bluetooth Connection:1. Press the mode switch button to select BT1, BT2, or BT32. Enter pairing mode on your device3. Select "XS Flow 2 Speed" from available Bluetooth devices
• For Wired Connection:1. Connect the USB-C charging cable from the mouse to your computer2. The mouse will work in wired mode immediately

How do I switch between my connected devices?

Press the Mode Switch button to cycle through your 5 connection options:
• 2.4GHz Wireless
• Bluetooth Channel 1 (BT1)
• Bluetooth Channel 2 (BT2)
• Bluetooth Channel 3 (BT3)
• Wired USB-C mode

How do I charge the mouse?

• Connect the included 1.6m USB-A to USB-C cable to the mouse• Plug the USB-A end into a power source• The mouse fully charges in less than 2 hours• You can use the mouse in wired mode while charging

Can I use the mouse while it’s charging?

Yes! When connected via the USB-C cable, the mouse operates in wired mode while charging the battery.

What is the hyper-fast scroll wheel?

The main vertical scroll wheel features a metallic adaptive hyper-fast mechanism that allows:
• Rapid and smooth scrolling through long documents, webpages, and spreadsheets
• Lightning-fast navigation with precise control

What is the horizontal scroll wheel used for?

The dedicated metallic horizontal side scroll wheel enables:
• Effortless left-right navigation on wide Excel sheets• Easy scrolling through timelines in video editing• Efficient navigation of design canvases• Highly efficient workflow without keyboard shortcutsYes, all buttons use silent Huano switches rated for up to 10 million clicks.

What are all the buttons and what do they do?

8 Silent Buttons:
• Left Click – Primary click
• Right Click – Secondary click
• Forward Button – Navigate forward
• Backward Button – Navigate back
• DPI Button – Cycle through DPI levels
• Show Desktop Button – Show desktop function (long-press for OS switching)
• Scroll Button – Main scroll wheel click
• Mode Switch Button – Toggle connection modes

All buttons use silent Huano switches rated for 10 million clicks.

What DPI levels are available and how do I change them?

The mouse offers 7 DPI levels: 400 / 800 / 1600 (default) / 2400 / 3200 / 6400 / 8000To change DPI:
• Press the DPI button on the mouse
• Each DPI level has a unique LED indication
• Allows you to fine-tune pointer speed for precise design work or fast navigation

How do I switch between Windows and macOS modes?

Long-press the Show Desktop button to switch between Windows and macOS modes. The mouse instantly adapts its functions to your operating system.

What is onboard memory?

The mouse has onboard memory that stores:
• Custom button configurations
• DPI settings
• OS preferences
• Connection profiles

This allows consistent performance across devices without reconfiguration.

How do I customize buttons and settings?

• Windows Users:Download the dedicated Windows software from the XS Official website
• Windows & macOS Users:Use the web-based control center accessible from both operating systemsRefer to your product documentation for software access

Customization Options:
• Remap buttons• Adjust DPI levels• Configure scroll settings• Store settings in onboard memory

How long does the battery last?

The 800mAh Type-C rechargeable battery provides:
• Up to 40 hours of continuous use
• Long battery life with minimal downtime

How long does it take to charge fully?

The mouse charges fully in less than 2 hours using the included USB-C cable.

What is the sleep mode and how does it work?

Intelligent Sleep Power Saving:
• 1-minute standby sleep: Enters low-power mode after 1 minute of inactivity
• 15-minute deep sleep: Enters deep sleep after 15 minutes of no use
• Instant wake-up: Move or click to immediately wake the mouse

This automatically conserves battery for longer overall usage.

Will the mouse disconnect during sleep mode?

No, the mouse maintains connections and wakes instantly when you move or click it.

How do I wake the mouse?

Move the mouse to wake from standby, or click a button to wake from deep sleep.

What operating systems are supported?

• Windows (with dedicated software support)• macOS (with web software support)• The mouse supports smart OS switching between Windows and macOS

Do I need to install drivers?

No drivers required for basic functionality. The mouse works plug-and-play.Optional software for advanced customization:• Windows: Download dedicated software• Windows/macOS: Use web-based control center

What is the polling rate and does it differ by connection type?

Polling Rate:
• Bluetooth (BT): 250Hz
• 2.4GHz Wireless: 1000Hz
• Wired USB-C: 1000HzHigher polling rate provides fast, responsive cursor movement ideal for office work, creative use, and light gaming.What sensor and chipset does the mouse use?
• Optical Sensor: PAW 3220
• Chipset: BK3633

The mouse isn’t connecting via 2.4GHz wireless. What should I do?

• Check that the power switch is ON
• Ensure the USB receiver is properly inserted
• Check the battery level and charge if needed
• Try a different USB port
• Move away from potential wireless interference

Bluetooth pairing isn’t working. How do I fix this?

• Press the mode switch to select the correct BT channel (BT1, BT2, or BT3)
• Ensure Bluetooth is enabled on your device
• Remove any old pairings and try again
• Move closer to the device during pairing
• Restart both the mouse and your device

The cursor is moving erratically or jumping. What’s wrong?

• Clean the optical sensor (PAW 3220) on the bottom of the mouse
• Use a proper mouse surface (avoid glass or highly reflective surfaces)
• Lower the DPI setting if the cursor feels too sensitive
• Check battery level and charge if needed
• Remove wireless interference sources

The scroll wheels aren’t working properly. What should I try?

• Clean the metallic scroll wheels to remove dust or debris
• Check software settings in the control center
• Test in different applications
• Restart the mouse by turning it off and on
• Try a different connection mode (2.4G, BT, or Wired)

The mouse isn’t holding a charge or battery drains quickly.

• Fully charge the 800mAh battery (less than 2 hours)
• Ensure sleep modes are enabled (1-min standby, 15-min deep sleep)
• Lower DPI settings to reduce power consumption
• Check for firmware updates via the software

My custom button settings aren’t saving.

• Use the Windows software or web control center to customize buttons
• Ensure settings are saved to onboard memory
• Check that you’re using the latest software version
• Reapply settings if needed

The mouse disconnects randomly.

• Charge the battery fully (800mAh rechargeable)
• Check USB receiver position (for 2.4GHz mode)
• Reduce distance between mouse and receiver/device
• Check for wireless interference
• Try wired mode to isolate the issue

The DPI button cycles through levels but sensitivity doesn’t change.

• Verify that each DPI level (400/800/1600/2400/3200/6400/8000) is properly configured
• Check your operating system’s mouse sensitivity settings
• Update firmware through the software
• Test on a proper mouse surface

How do I reset the mouse to factory settings?

Refer to the software control center for factory reset options. This will clear all custom settings and return the mouse to default configuration.

The Show Desktop button isn’t working.

• Verify the button hasn’t been remapped in the software
• Check that you’re using a short press (long-press switches OS modes)
• Ensure your operating system supports this function
• Test the button in different applications

Where can I download the latest software and firmware?

Visit the Amkette Official website and refer to your product documentation for:
• Windows software
• Access to web control center (Windows & macOS)
• Firmware updates
• Product documentation

The mouse doesn’t wake from sleep mode.

• Click multiple buttons to send wake signal
• Check battery level and charge if critically low
• Power cycle the mouse (turn off, wait, turn on)
• Adjust sleep settings in the software

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