Categories: Other

Amkette XS Flow Plus

Product Overview

Amkette XS Flow Plus – Wireless Mouse

Frequently Asked Questions

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What’s in the box?

The package includes:• 1 × Mouse
• 1 x 1.6m USB-A to USB-C Charging Cable
• 1 x QSG

What is the XS Flow Plus mouse designed for?

The XS Flow Plus is a high-performance multi-device wireless mouse built for productivity, precision work, and seamless device switching.

What are the key highlights of the XS Flow Plus?

It features multi-device connectivity (2.4G, 3 Bluetooth, and wired), dual metallic scroll wheels with Hall-effect horizontal scrolling, silent 8-button layout, high DPI up to 6400, RGB lighting, and web-based customization.

How many devices can it connect to simultaneously?

It supports up to 5 devices — 1 via 2.4GHz, 3 via Bluetooth, and 1 via wired mode (auto-priority).

What makes this mouse suitable for professional use?

High polling rates (up to 1000 Hz), precision sensor, Hall-effect scrolling, silent switches, and customizable controls make it ideal for both work and creative tasks.

How do I connect using 2.4GHz mode?

Insert the USB receiver into your device and switch to 2.4G mode for instant connection.

How do I connect via Bluetooth?

Switch to BT1, BT2, or BT3 mode and pair the mouse with your device using Bluetooth settings. The device names will appear as “XS Flow+ 1”, “XS Flow+ 2”, or “XS Flow+ 3”.

How does wired mode work?

Connect the mouse using the USB-A to USB-C cable. Wired mode takes priority automatically.

How do I switch between devices?

Use the dedicated device switch button to toggle between connected devices.

What buttons are available on the mouse?

The mouse includes 8 buttons: Left Click, Right Click, Forward, Backward, DPI Button, Show Desktop Button, Scroll Button, and Device Switch Button.

Are the buttons silent?

Yes, all buttons use silent Huano switches rated for up to 10 million clicks.

How do I adjust DPI?

Use the DPI button to cycle through 400, 800, 1200, 1600, 2400, 3200, and 6400 DPI levels.

What is the Hall-effect horizontal scroll wheel?

It is a high-precision scrolling system designed for accurate horizontal navigation, ideal for spreadsheets, editing, and design work.

How do I use RGB lighting modes?

Press the Scroll Button + Forward Button together to cycle through 7 RGB modes or turn it off. The mouse remembers the last selected mode.

Can I customize the mouse further?

Yes, the mouse supports a web-based control center with onboard memory for customization, macros, and advanced controls.

How do I switch between Windows and macOS?

Long-press the Show Desktop button to switch to macOS mode. The default mode is Windows.

What is the battery capacity and backup?

The mouse has an 800mAh rechargeable battery that provides up to 40 hours of continuous usage.

How do I charge the mouse?

Use the included USB-A to USB-C cable to charge the mouse.

How long does it take to fully charge?

It takes less than 2 hours for a full charge.

Does the mouse have a power-saving mode?

Yes, it enters standby after 1 minute and deep sleep after 15 minutes of inactivity.

How do I wake the mouse?

Move the mouse to wake from standby, or click a button to wake from deep sleep.

Which devices are supported?

The mouse works with laptops, desktops, and other devices supporting USB or Bluetooth connectivity.

Which operating systems are supported?

It supports both Windows and macOS, with a dedicated OS switching function.

Can I use it across multiple devices and OS?

Yes, you can connect to multiple devices across different operating systems and switch between them easily.

The mouse is not connecting. What should I do?

Ensure the correct mode (2.4G, Bluetooth, or wired) is selected and try reconnecting.

Bluetooth pairing is not working.

Make sure you are in the correct BT mode (BT1/BT2/BT3) and re-pair the device from your system settings.

The mouse is not charging.

Check the cable connection and ensure the power source is working properly.

Cursor movement is not smooth.

Ensure the surface is suitable and the PTFE feet are clean.

RGB lighting is not working.

Use the Scroll + Forward button combination to cycle through lighting modes or turn it on.

DPI is not changing.

Press the DPI button multiple times to cycle through all DPI levels.

The mouse is unresponsive after inactivity.

Wake it by moving or clicking, as it may be in standby or deep sleep mode.

The web control center is not detecting the mouse.

Ensure the mouse is connected via wired mode or supported connection mode, and refresh the browser or reconnect the device.

Custom settings or macros are not working.

Reapply the settings in the web control center and ensure they are saved to onboard memory.

Changes made in software are not reflecting on the mouse.

Reconnect the mouse or switch modes to ensure settings are properly applied.

The web software is not opening or loading properly.

Try using a different browser or refresh the page. Ensure a stable internet connection.

Profiles or settings are getting reset.

Make sure configurations are saved correctly before disconnecting the mouse.

OS-specific functions are not working correctly.

Check if the mouse is set to the correct OS mode (Windows/macOS) using the Show Desktop button.

How do I reset the mouse to factory default settings?

Use the reset or default option available in the web control center to restore all settings to factory defaults. This will remove all custom configurations and revert the mouse to its original state.

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