boAt Rockerz 111
Complete FAQ & Troubleshooting Guide
40-Hour Battery | ASAP™ Charge | Dual Pairing | ENx™ | Low Latency BEAST Mode
Information compiled and verified from the official boAt Rockerz 111 support page.
About the Rockerz 111
The boAt Rockerz 111 delivers 40 hours of uninterrupted playback, ASAP™ Charge fast-charging, Dual Pairing, and ENx™ call clarity in a budget-friendly neckband. Below is a comprehensive, source-verified FAQ and troubleshooting guide covering connectivity, charging, sound, microphone, and general usage questions.
Technical Specifications
| Specification | Details |
| Product Type | Bluetooth Wireless Neckband Earphones |
| Bluetooth Version | v5.3 |
| Transmission Range | 10 meters |
| Driver Size | 10mm x 2 |
| Frequency Response | 20Hz – 20kHz |
| Battery Capacity | 210mAh |
| Music Playtime | Up to 40 hours per charge |
| Talk Time | Up to 40 hours per charge |
| Charging Time | About 50 minutes |
| Latency | 60ms (BEAST Mode) |
| Water Resistance | IPX5 |
| Dual Pairing | Yes |
| aptX Codec | Yes (requires media device support) |
| CVC Technology | Yes (noise cancelling for calls) |
Troubleshooting Guide
Connectivity Issues
Q: How do I pair the Rockerz 111 with a new device?
1. When switched off, press & hold the MFB for 5 seconds to power on and enter pairing mode (blue and red LEDs flash alternately)
2. Open Bluetooth settings and search for “Rockerz 111”
3. Select it and enter passcode ‘0000’ or ‘1234’ if prompted
4. Once connected, the blue LED flashes once every 5 seconds
Note: The neckband auto-powers off after 5 minutes if no connection is made
Q: The neckband isn’t connecting via Bluetooth. What should I check?
1. Confirm pairing mode — hold MFB for 3 seconds until LEDs flash red/blue alternately
2. Clear the paired device list: hold volume “+” and “-” together for 5 seconds in standby mode
3. Ensure you’re within the 10m Bluetooth range with no obstructions
4. Verify the connecting device supports Bluetooth
5. If prompted for a passcode, try ‘0000’ or ‘1234’
6. Forget the device in Bluetooth settings, update phone software, then retry
Q: How do I dual pair to two devices at once?
1. Connect the earphones to your first device, then turn off Bluetooth on that device and turn off the earphones
2. Turn the earphones back on and connect to the second device
3. Turn Bluetooth back on for the first device — the earphones will connect to both
4. If it doesn’t work, manually reconnect the first device to activate dual pairing
Charging & Battery Issues
Q: How do I charge the Rockerz 111?
Plug one end of the USB Type-C cable into the neckband and the other into a computer or wall adapter.
Q: The neckband won’t charge, or battery life seems low. What should I do?
1. Test the charging cable on another device to rule out a faulty cable
2. Use only a 5V/2A charger
3. Charge until the red LED turns solid blue (fully charged)
4. Check for electrical damage or tampering
5. Clean the charging port with a cotton swab if clogged with dirt
6. Confirm your adapter/cable supports fast charging
Q: What do the LED battery indicators mean?
Low Battery: Below 20% talk time — voice prompt every 10 minutes, red LED flashes quickly
Charging: Solid red LED (device cannot power on while charging)
Fully Charged: Red LED turns off
Q: Why won’t the earphones turn on?
1. Confirm it’s properly charged (red light turns blue)
2. Verify you’re using a correct-voltage 5V/2A charger
3. Check for mishandling, broken wires, or exposure to heat/sunlight
Sound Issues
Q: The sound is distorted, low volume, or low bass. How do I fix it?
1. Check your device’s equalizer settings and reset to Normal/Default/None
2. Reset the device or clear the paired devices list
3. Clean earwax buildup with a cotton swab and alcohol, then blow-dry from a distance
4. Stay within the 10m Bluetooth range with no obstructions
Q: The volume keeps changing on its own. Why?
1. Check for equalizer settings on the connected device and reset to Normal/Default/None
2. Reset the device or clear the paired devices list
Microphone Issues
Q: My microphone isn’t working. What should I check?
1. Reset your Rockerz 111
2. Ensure the microphone isn’t blocked by dust or particles
3. Check that the mic is positioned at an appropriate distance from your mouth
4. Test using a voice recorder app to confirm it’s picking up audio
5. Check for exposure to sunlight, fire, or liquids beyond the IPX5 rating
Other Functional Issues
Q: The built-in controls (buttons) aren’t working. How do I fix this?
1. Test the controls on a different connected device
2. Forget the device in Bluetooth settings and re-pair
3. Confirm your media player supports remote controls
4. Check whether controls fail specifically during calls or other media apps
5. Inspect for physical damage or exposure to hazards
Q: The voice assistant won’t activate. What’s wrong?
1. Confirm Google Assistant or Siri is enabled on your paired device
2. Long press the MFB for 1.5 seconds and release — some devices may restrict this feature by default
Device Controls & General FAQs
Q: How do I power the earphones on/off?
Power On: Press & hold MFB for 3 seconds (voice tone confirms, blue LED flashes 1 second)
Power Off: Press & hold MFB for 5 seconds (voice tone confirms, red LED flashes 1 second)
Q: How do I factory reset / clear paired devices?
1. Unpair/forget the neckband from your connected device
2. Long-press both volume “+” and “-” buttons together for 5 seconds
3. Both red and blue LEDs flash for 1 second to confirm the reset
Q: How do I control calls, playback, and volume?
Answer/End Call: Short press MFB once
Reject Call: Double press MFB during ring
Play/Pause: Short press MFB once
Volume +/-: Short press respective volume button (tone plays at max/min)
Next Track: Hold Volume Up “+” for 1.5 seconds
Previous Track: Hold Volume Down “-” for 1.5 seconds
Voice Assistant: Long press MFB for 1.5 seconds
BEAST Mode Toggle: Long press MFB 3 times
Q: How does low latency / BEAST mode work?
Low latency activates automatically once connected — no manual trigger needed, the processor initiates it internally. BEAST mode (dedicated low-latency mode) can be toggled by long pressing the MFB 3 times.
Q: What is ASAP Charge and which cable do I need?
ASAP Charge is boAt’s patented fast-charging technology — 10 minutes of charging can deliver up to 10 hours of playback. For effective ASAP charging, use a Type-C adapter rated at 5V/3A.
Q: Does the Rockerz 111 support aptX and CVC?
aptX: Yes, but your media device must also support aptX for it to work. Check
aptx.com for device compatibility.
CVC (Clear Voice Capture): Yes — used for noise cancelling and enhancing selective listening during calls
Q: Does it support low latency for gaming?
Rockerz 111 features low latency for entertainment needs generally. It’s suitable for casual gaming, but the actual gaming experience depends on your media device too — not recommended for professional/competitive gaming.
Q: Can I swim or shower with the Rockerz 111?
No. It is IPX5 certified, meaning it can withstand low-pressure water jets/splashes but not submersion. boAt recommends avoiding use during swimming.
Need More Help?
For additional support and resources, please contact boAt support:
Phone: 022-6918-1920 (9 AM – 7 PM, Closed Sundays & Holidays)
WhatsApp: +91-9667700177 (Available for quick assistance)
Official Support Page: boAt Rockerz 111 Support