Categories: Boat Support

boAt Rockerz 245 V2 Pro – Complete Support Guide with Specifications & FAQs

boAt Rockerz 245 V2 Pro

Neckband Earphones with ENxā„¢ Technology & ASAPā„¢ Charge

Discover the Power of Sound

Discover the power of sound with Rockerz 245 V2 Pro and its 10mm drivers, fine-tuned to deliver boAt Signature Sound for up to 30 hours. Charge up instantaneously with ASAPā„¢ Charge, and take calls without disturbance thanks to ENxā„¢ Technology:

  • 10mm x 2 Drivers – boAt Signature Sound
  • ENxā„¢ Technology – Call clarity for work calls
  • BEASTā„¢ Mode – 60ms low latency for casual gaming
  • ASAPā„¢ Charge – 10 min charge = 10 hrs playback
  • Dual Pairing – Connect two devices simultaneously
  • Bluetooth 5.2 – Stable 10m connection
  • IPX5 Water Resistant – Built for durability

Key Features at a Glance

šŸŽµ 30 Hours Playtime

Music playtime and talk time per charge

⚔ ASAPā„¢ Charge

Fast charging for quick top-ups

šŸŽ® 60ms BEASTā„¢ Mode

Low latency mode for casual gaming

šŸ”— Dual Pairing

Connect two devices at the same time

Full Specifications

Specification Details
Type Bluetooth Wireless Neckband Earphones
Bluetooth Version V5.2
Driver Size 10mm Ɨ 2
Music Playtime Up to 30 Hours per charge
Talk Time Up to 30 Hours per charge
Battery Capacity 180mAh
Charging Time About 1 Hour
Charging Interface USB Type-C
Frequency Response 20Hz – 20kHz
Transmission Range 10 Meters
Water Resistance IPX5
Latency 60ms (BEASTā„¢ Mode)
Dual Pairing Yes
cVc Technology Yes

Technology & Features

ENxā„¢ Technology

Environmental noise cancellation technology that helps reduce background noise for clearer voice calls – ideal for work calls.

BEASTā„¢ Mode (Low Latency)

Rockerz 245 V2 Pro features 60ms low latency for entertainment needs, automatically active once connected without needing a trigger. It’s suitable for casual gaming, but not intended for professional gaming equipment needs. Triple press the MFB to activate or deactivate.

ASAPā„¢ Charge Technology

10 Minutes = 10 Hours of Playback

boAt’s patented fast-charging technology provides exceptional battery efficiency (may vary by conditions). Use a Type-C 5V/2A adapter for ASAPā„¢ Charge to work effectively, and follow the charging norms in your user manual.

Dual Pairing

Connect Rockerz 245 V2 Pro to your first device, then switch off both the earphones and that device’s Bluetooth. Connect to your second device, then switch the first device’s Bluetooth back on – the earphones will connect to both. If they don’t reconnect automatically, pair to the first device manually once more.

cVc Noise Cancellation

Rockerz 245 V2 Pro includes Qualcomm’s Clear Voice Capture (cVc) technology for noise cancelling and enhanced selective listening during calls.

Button Controls

Action Function
Press & hold MFB (3 sec) from switched off Power ON / Enter pairing mode (white LED blinks once, voice tone confirms)
Press & hold MFB (5 sec) while powered on Power OFF (red LED flashes, voice tone confirms)
In pairing mode, long press both Volume Up + Volume Down together (5 sec) Factory Reset / Clear paired devices (white LED stays ON for 2 sec)
Short press MFB once Play/Pause, Answer/End call
Press & hold MFB (2 sec) during ring Reject call
Long press MFB (1 sec) Activate Voice Assistant
Triple press MFB Toggle BEASTā„¢ Mode (low latency) on/off
Press & hold Volume Up (2 sec) Next Track
Press & hold Volume Down (2 sec) Previous Track
Short press Volume +/- Adjust Volume

Pairing & Connectivity

Initial Pairing

  1. When switched off, press & hold the MFB for 3 seconds to power on and enter pairing mode
  2. The white and red LEDs flash alternately to indicate pairing mode
  3. Open Bluetooth settings on your device and search for ā€˜Rockerz 245 V2 Pro’
  4. Select the device from the list; enter passcode 0000 if prompted
  5. Once connected, the white LED flashes once every 5 seconds to confirm pairing

Note: The neckband automatically turns off if no connection is established within 5 minutes of entering pairing mode.

Dual Pairing (Connect 2 Devices)

  1. Connect the earphones to your first device, then turn off both the earphones and the first device’s Bluetooth
  2. Turn on the earphones and connect to your second device, then turn on the first device’s Bluetooth
  3. The earphones will connect to both devices; if not, connect the first device manually once again to activate dual pairing

LED Indicator Guide

  • Power ON: White LED blinks once
  • Pairing mode: White and red LEDs flash alternately
  • Connected: White LED flashes once every 5 seconds
  • Power OFF: Red LED flashes
  • Charging: Solid red LED
  • Fully charged: Solid white LED
  • Low battery (below 20%): Red LED flashes 3 times quickly every few seconds with a ā€œLow Batteryā€ prompt every 5 minutes
  • Factory reset successful: White LED stays ON for 2 seconds

Charging & Battery

How to Charge

  • Plug the USB Type-C cable into the earphones and connect the other end to a laptop or wall adapter
  • Use a 5V/2A wall adapter
  • Full charge takes about 1 hour
  • Solid red LED indicates charging; a solid white LED indicates the earphones are fully charged
  • Note: The earphones cannot be turned on while charging

Troubleshooting Guide

Bluetooth Connectivity Issues

Neckband not connecting via Bluetooth
  1. Check the earphones are in pairing mode (alternating red/white LED flashes) by holding the MFB for 3 seconds
  2. In pairing mode, clear the pairing list by holding the Volume Up and Volume Down buttons together for 5 seconds
  3. Confirm the device is within 10m range with no obstructions
  4. Check the connecting device supports Bluetooth connections
  5. If prompted for a passcode, try 0000 or 1234
  6. Check for software issues on your phone; try forgetting the device or updating mobile software
Unable to dual pair with two phones
  1. Pair to the first phone as per usual procedure, then switch off both the earphones and the first phone’s Bluetooth
  2. Switch on the earphones and connect to the second phone, then switch on the first phone’s Bluetooth
  3. The earphones should reconnect to the first phone with both phones now paired
  4. Try dual pairing with other devices to isolate the issue
One side not working or disconnecting frequently
  1. Restart the device
  2. Try a factory reset
  3. Check if the same issue happens on different devices and media players
  4. Clear obstructions and move the device closer to the earphones

Charging Issues

Neckband not charging or battery life is low
  1. Test the charging cable with another device
  2. Use only a 5V/2A wall adapter
  3. Check the charging is done until the red light turns off (indicating a solid white LED for full charge)
  4. Verify the battery wasn’t tampered with or exposed to electrical damage
  5. Check for dirt or debris in the charging port and clean with a cotton swab
  6. Confirm the adapter and cable support fast charging

Sound Issues

Sound is distorted, low volume, low bass, or muffled
  1. Set your phone’s equalizer to normal/default/none/zero (see phone-specific EQ paths below)
  2. Reset the device or clear the paired devices list
  3. Ensure there’s no obstruction and you’re within the 10m Bluetooth range
  4. Clean ear wax buildup with a cotton swab and alcohol, then gently blow dry from a distance
Volume changes automatically
  1. Check equalizer settings on the connected device
  2. Reset the device or clear the paired devices list

Power & Control Issues

Neckband doesn’t turn on
  1. Confirm the device has been fully charged first, until there’s a solid white LED indication
  2. Try resetting the device
  3. Use only 5V/2A chargers
  4. Check for mishandling, broken wires, or exposure to direct sunlight or fire hazards
Built-in controls not working
  1. Test whether controls work while connected to a different device
  2. Forget the device and pair it again
  3. Verify the media player supports these controls
  4. Check for physical damage or hazard exposure
Voice assistant doesn’t wake up
  1. Check that Google Assistant or Siri is enabled on your paired device
  2. Long press the MFB for 1 second and release to activate; this may be restricted by default on some devices

Microphone Issues

Microphone not working
  1. Reset your Rockerz 245 V2 Pro
  2. Ensure the microphone is not being blocked by any particles
  3. Hold the microphone at an adequate distance to pick up your voice
  4. Test by recording your voice on a voice recorder to confirm the mic is working
  5. Check it wasn’t exposed to hazards like direct sunlight, fire, or water beyond its resistance rating

Phone-Specific EQ Settings

Phone Brand EQ Path
Vivo i Music > Audio effect > Deep space sound effects > Equalizer
Xiaomi Settings > Sound & vibration > Sound effects > Graphic equalizer
Samsung Settings > Sound quality and effects > Equalizer
Realme Settings > Sound > Equalizer (varies by UI version)
Oppo Settings > Sound & vibration > Equalizer
Apple Settings > Music > EQ
Motorola Settings > Sound > Audio effects
Poco Settings > Sound & Vibration > Graphic Equalizer
OnePlus Settings > Sound Quality & Effects > Audio Tuner

Frequently Asked Questions

How long is the battery life?

Rockerz 245 V2 Pro offers up to 30 hours of music playtime and talk time per charge. Full charging takes about 1 hour.

What is ASAPā„¢ Charge?

boAt’s patented fast-charging technology that provides up to 10 hours of playback from just 10 minutes of charging (may vary by conditions). Use a Type-C 5V/2A adapter for ASAPā„¢ Charge to work effectively.

Is it good for gaming?

Rockerz 245 V2 Pro features 60ms low latency BEASTā„¢ Mode, suitable for entertainment and casual gaming, but it’s not intended for professional gaming equipment needs. Low latency activates automatically once connected, no trigger required.

Does it have Environmental Noise Cancelling?

Yes, Rockerz 245 V2 Pro includes ENxā„¢ technology for clearer voice calls, ideal for work calls.

Can I connect two devices at the same time?

Yes, Rockerz 245 V2 Pro supports dual pairing. Pair to your first device, switch both off, pair to your second device, then switch the first device’s Bluetooth back on to connect both.

Does it support Qualcomm cVc technology?

Yes, Rockerz 245 V2 Pro has Qualcomm’s Clear Voice Capture (cVc) technology for noise cancelling and enhancing selective listening.

Can I swim with the Rockerz 245 V2 Pro?

Rockerz 245 V2 Pro is IPX5 certified, meaning it can withstand a low-pressure water jet spray, but it cannot withstand being submerged in water. It’s recommended not to use it during swimming sessions.

Need Help? Contact boAt Support

šŸ“ž Call Us

022-6918-1920

9 AM – 7 PM IST (Mon-Sat)

Closed on Sundays and National holidays

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Note: This guide is based on official boAt support documentation. For the most up-to-date information, visit boAt Support

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