boAt Rockerz 255 ANC – Complete Support Guide with Video Tutorials

boAt Rockerz 255 ANC

Premium Neckband Wireless Earphones with Active Noise Cancellation

Rockerz 255 ANC

Premium Audio Experience

The Rockerz 255 ANC delivers professional-grade audio quality with:

  • 13mm Dynamic Drivers – Rich bass, balanced mids and highs
  • Active Noise Cancellation – 32 dB reduction
  • 60ms Low Latency – BEAST™ Mode for gaming
  • 100 Hours Playtime – 10 min charge = 24 hrs music
  • IPX4 Water Resistant – Sweat & splash proof

Quick Setup Guide

Watch this video to learn basic setup and usage

Full Specifications

SpecificationDetails
TypeBluetooth Wireless Neckband Earphones
Bluetooth VersionV5.3 with 10m range
Audio Driver13mm Dynamic Drivers (x2)
Frequency Response20Hz – 20kHz
ANC (Active Noise Cancellation)32 dB with ENx™ technology
Gaming Latency60ms (BEAST™ Mode)
Playback Time100 hrs (Non-ANC) | 70 hrs (ANC)
Battery360mAh Li-Ion
Charging Time~50 minutes (USB Type-C)
ASAP™ Charge10 mins = 24 hrs playback
Water ResistanceIPX4 (Sweat & Splash Proof)
Voice AssistantGoogle Assistant & Siri Compatible
Dual PairingYes (2 devices simultaneously)

How to Control Your Rockerz 255 ANC

Power On/Off

Power ON: Separate the magnetic buds from each other (blue LED flash)

Power OFF: Connect the magnetic buds together (red LED blink)

Volume Control

Increase: Short press volume + button

Decrease: Short press volume – button

Tone plays at max/min volume

Music Playback

Play/Pause: Short press MFB

Next Track: Long press volume + (2 sec)

Previous Track: Long press volume – (2 sec)

Call Management

Answer Call: Short press MFB

End Call: Short press MFB

Voice Assistant: Short press MFB 3 times

Pairing & Connectivity

Initial Pairing

  1. Press and hold MFB for 3 seconds to power on and enter pairing mode
  2. Blue and red LEDs flash alternately
  3. Open Bluetooth on your device and search for ‘boAt Rockerz 255 ANC’
  4. Select the device from the list
  5. Enter passcode: 0000 or 1234
  6. Blue LED flashes every 10 seconds when connected

Dual Pairing (Connect 2 Devices)

  1. Pair the first device as described above
  2. Switch off both earphones and the first device’s Bluetooth
  3. Turn on the earphones
  4. Turn on the second device’s Bluetooth
  5. Search and pair ‘boAt Rockerz 255 ANC’
  6. Turn on the first device’s Bluetooth – it reconnects automatically

Charging & Battery

How to Charge

Use the provided USB Type-C cable with a 5V/2A charger

  • Connect USB Type-C cable to the earphones
  • Connect to a wall adapter or power bank
  • Red LED indicates charging
  • LED turns off when fully charged (~50 minutes)

ASAP™ Charge Technology

10 Minutes = 24 Hours of Music

boAt’s proprietary fast-charging technology gives you exceptional battery life with minimal charging time. Perfect for quick top-ups on the go.

Charging Guidelines:

  • Use 5V/2A wall adapter for optimal charging
  • Use standard USB Type-C cable (0.35mm strands)
  • Non-ANC mode: 100 hours playback at 60% volume
  • ANC mode: 70 hours playback at 60% volume

Troubleshooting Guide

Connectivity Issues

Earphones not connecting via Bluetooth
  1. Check pairing mode: Hold MFB for 5 seconds until red/blue LEDs flash alternately
  2. Ensure device is within 10m range with no obstructions
  3. Clear pairing list: Press & hold ANC + Volume Down (-) for 5 seconds
  4. Verify Bluetooth is enabled on your device
  5. Try entering passcode: 0000 or 1234

One side not working or disconnecting frequently
  1. Clear pairing list: Press & hold ANC + Volume Down (-) for 5 seconds
  2. Try manually powering On/Off
  3. Verify connection on different devices

Charging Issues

Earphones not charging
  1. Test the cable on another device
  2. Use only 5V/2A charger
  3. Clean charging port with cotton swab if clogged
  4. Verify red LED is solid during charging, turns off when fully charged

Audio & Sound Issues

Sound is distorted, low volume, or low bass
  1. Check device equalizer settings – set to normal/default
  2. Perform factory reset
  3. Clean earpieces if clogged with earwax
  4. Test with different media players

Microphone Issues

Microphone not working
  1. Restart the neckband
  2. Perform factory reset: Long press MFB for 10 seconds in power-off mode
  3. Ensure no obstructions between device and earphones
  4. Move device closer to rule out range issues
  5. Clean microphone hole of dirt, dust, or earwax

Factory Reset

⚠️ Note: Before performing a reset, unpair your neckband from all connected devices

  1. Enter pairing mode (LEDs blinking Red & Blue alternately)
  2. Press & hold ANC + Volume Down (-) buttons simultaneously for 5 seconds
  3. Purple LED flashes for 1 second to confirm successful reset
  4. Your Rockerz 255 ANC is now reset to factory defaults

User Manual & Documentation

📄 Download User Manual

R255_ANC_User_Manual.pdf (0.26 MB)

Complete user manual with detailed specifications and setup instructions

Frequently Asked Questions

What is ASAP™ charge technology?

ASAP Charge is boAt’s proprietary fast-charging technology that allows the device to gain up to 24 hours of playback time with just 10 minutes of charging.

Is Rockerz 255 ANC good for gaming?

Rockerz 255 ANC does feature 60 ms low latency (BEAST™ Mode) which is good for casual gaming. It may not be ideal for professional/competitive gaming which requires even lower latency.

Can I use it for swimming or showers?

While Rockerz 255 ANC has IPX4 water and sweat resistance, they should NOT be submerged in water directly or used for swimming/showers as this may cause damage.

Can I turn off voice prompts?

No, the volume of voice prompts is integrated into the device and cannot be adjusted or turned off separately.

What is the maximum transmission range?

The Rockerz 255 ANC has a maximum Bluetooth transmission range of 10 meters (approximately 33 feet) under normal conditions.

Need Help? Contact boAt Support

📞 Call Us

022-6918-1920

9 AM – 7 PM IST

Closed on Sundays and National holidays

💬 WhatsApp Chat

Get instant support via WhatsApp for quick queries and troubleshooting assistance

Launch WhatsApp Chat

Note: This guide is based on official boAt support documentation. For the most up-to-date information, visit boAt Support

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