boAt Rockerz 255 Arc

boAt Rockerz 255 ARC

Complete FAQ & Troubleshooting Guide

ENx™ Voice Technology | Quick Switch Button | BEAST™ Low Latency Mode | 30-Hour Battery

Information compiled and verified from the official boAt Rockerz 255 ARC support page.

30 Hrs

Music Playtime

ENx™

Noise-Cancelling Calls

IPX4

Water & Sweat Resistant

About the Rockerz 255 ARC

The boAt Rockerz 255 ARC comes equipped with ENx™ environmental noise cancellation for crystal-clear calls, a dedicated Quick-Switch button for seamless dual-device switching, low-latency BEAST™ mode with 3D audio, 30 hours of playback, and ASAP™ Charge fast charging. Below is a comprehensive, source-verified FAQ and troubleshooting guide covering connectivity, Quick-Switch features, charging, sound, microphone, and general usage questions.

Technical Specifications

Specification	Details
Product Type	Wireless In-Ear Neckband Earphones
Bluetooth Version	v5.2
Call Technology	ENx™ Technology & CVC Noise Cancellation
Driver Size	10mm x 2
Music Playtime	Up to 30 Hours per charge
Battery Capacity	220mAh
Charging Time	About 1 Hour
ASAP Charge	10 mins charge = 10 hours playback
Water Resistance	IPX4 Water & Sweat Resistant
Transmission Range	10 meters

Troubleshooting Guide

Connectivity & Quick Switch

Q: How do I use the Quick-Switch button for Dual Pairing?

1. Pair the earphones with device 1, then turn off device 1’s Bluetooth and power off the neckband

2. Power on the neckband and pair with device 2

3. Turn Bluetooth back on for device 1 — both devices will connect

4. Double press the Quick-Switch button to toggle sound between device 1 and device 2 instantaneously

Q: How do I activate BEAST™ Mode for low latency?

Long press the Quick-Switch button for 2 seconds to activate or deactivate BEAST™ Mode (3D gaming audio with reduced latency).

Q: How do I factory reset / clear paired devices?

1. Unpair “Rockerz 255 Arc” from your phone’s Bluetooth settings

2. In pairing mode (flashing Red & Blue LEDs), long press both volume “+” and “-” buttons together for 5 seconds

3. A solid LED will flash for 1 second to confirm the reset. Turn off and on to re-pair

General FAQs

Q: Is Rockerz 255 ARC water resistant?

Yes, it is IPX4 water and sweat resistant. Avoid submerging it in water.

Need More Help?

For additional support and resources, please contact boAt support:

Phone: 022-6918-1920 (9 AM – 7 PM, Closed Sundays & Holidays)

WhatsApp: +91-9667700177 (Available for quick assistance)

Official Support Page: boAt Rockerz 255 ARC Support