boAt Rockerz 255 Neo

Complete FAQ & Troubleshooting Guide

ENx™ Technology | IPX6 Rating | Magnetic Smart Buds | 25-Hour Battery | ASAP™ Charge

Information compiled and verified from the official boAt Rockerz 255 Neo support page.

25 Hrs

Playback Time

IPX6

Water & Sweat Rating

12mm

Dynamic Audio Drivers

About the Rockerz 255 Neo

The boAt Rockerz 255 Neo comes packed with ENx™ Environmental Noise Cancellation technology for clear calls, Magnetic Smart Buds with auto-pause/power saving, IPX6 water resistance, 12mm drivers, and 25 hours of playback with 45-minute fast charging. Below is a comprehensive, source-verified FAQ and troubleshooting guide covering connectivity, charging, audio performance, microphone, and general controls.

Technical Specifications

Specification	Details
Product Type	Bluetooth Wireless Neckband Earphones
Call Technology	ENx™ Technology (Environmental Noise Cancellation)
Driver Size	12mm x 2
Music Playtime	Up to 25 Hours (at 60% volume)
Charging Time	45 Minutes
ASAP Charge	10 mins charge = 10 hours playback
Water Resistance	IPX6 Dust & Water Resistant
Charging Interface	USB Type-C
Battery Capacity	180mAh

Troubleshooting Guide

Connectivity & BEAST™ Mode

Q: How do I pair Rockerz 255 Neo with my device?

1. Press and hold MFB for 3 seconds when powered off until red and blue LEDs flash alternately

2. Open Bluetooth settings and select “Rockerz 255 Neo”

3. Enter passcode ‘0000’ or ‘1234’ if prompted

4. Blue LED flashes twice every 4 seconds when connected

Q: How do I enter/exit BEAST™ Mode for low latency gaming?

Double press the multi-function button (MFB) while connected to enter or exit low-latency BEAST™ mode.

Q: How do I factory reset / clear paired devices?

1. Unpair “Rockerz 255 Neo” from your Bluetooth menu

2. In standby mode, press & hold both volume “+” and “-” buttons together for 5 seconds until red and blue lights flash thrice simultaneously

General FAQs

Q: Is Rockerz 255 Neo waterproof?

Yes, it has IPX6 dust and water resistance, protecting against strong water jets and sweat. Do not submerge the earphones under water.

Need More Help?

For additional support and resources, please contact boAt support:

Phone: 022-6918-1920 (9 AM – 7 PM, Closed Sundays & Holidays)

WhatsApp: +91-9667700177 (Available for quick assistance)

Official Support Page: boAt Rockerz 255 Neo Support