boAt Rockerz 261 Pro – Complete Support Guide with Specifications & FAQs

📄 Original Source: boAt Official Support – Rockerz 261 Pro

boAt Rockerz 261 Pro

Open Wearable Stereo (OWS) Earbuds with Air Conduction Technology

boAt’s First Open Wearable Stereo Earbuds

Rockerz 261 Pro combines cutting-edge Air Conduction Technology with boAt Signature Sound for a truly immersive, ear-open listening experience designed for an active lifestyle:

Air Conduction Technology – Open-ear design with boAt Signature Sound
10mm Drivers – Clear, immersive audio
AI-ENx™ Technology – Dual mics for clearer voice calls
Touch Controls (CTC) – Seamless capacitive touch gestures
ASAP™ Charge – 10 min charge = 150 min playback
Magnetic Charging – Quick-connect USB-Magnetic cable
Dual Pairing – Connect two devices at once

Key Features at a Glance

🎧 Open-Ear Design

Air Conduction Technology keeps ears open to surroundings

🎵 15 Hours Playtime

Music playtime on a single charge

⚡ ASAP™ Charge

10 mins charging = 150 mins playback

🧲 Magnetic Charging

Quick-connect USB-Magnetic charging cable

Full Specifications

Specification	Details
Type	Bluetooth Wireless Open Wearable Stereo (OWS) Earphones
Bluetooth Version	V5.3
Driver Size	10mm × 2
Supported Codec	AAC / SBC
Frequency Response	20Hz – 20kHz
Music Playtime	Up to 15 Hours
Battery Capacity	100mAh
Charging Time	Up to 1.5 Hours (Magnetic)
Transmission Range	10 Meters
Water Resistance	IPX4
Number of Microphones	2
Environmental Noise Cancellation	Yes; AI-ENx™
ASAP™ Charge	Yes; 10 mins charge = 150 mins playback
BEAST™ Mode / Low Latency	Not Available
Active Noise Cancellation (ANC)	No
aptX Codec	No
cVc Technology	No

Technology & Features

Air Conduction Technology

An open-ear design that lets sound reach your ears without blocking the ear canal, so you stay aware of your surroundings while enjoying boAt Signature Sound – ideal for an active lifestyle.

AI-ENx™ Technology

Dual microphones with AI-enabled environmental noise cancellation help reduce background noise for clearer voice calls.

ASAP™ Charge Technology

10 Minutes = 150 Minutes of Playback

boAt’s patented fast-charging technology provides exceptional battery efficiency (may vary by conditions). Use a 5V/2A adapter for ASAP™ Charge to work effectively, and follow the charging norms in your product smart guide.

Magnetic Charging

Connect the magnetic end of the provided USB-Magnetic cable to the charging interface on the left earphone, and the other end to a laptop, wall adapter, or power bank.

Touch Controls (CTC) & Button Controls

Action	Function
Press & hold MFB on left earphone (2 sec)	Power ON (white LED flashes 1 sec)
Press & hold MFB on left earphone (5 sec)	Power OFF (red LED flashes 1 sec)
Press MFB on left earphone 3 times (in power on state)	Factory Reset / Clear paired devices
Single tap left earbud CTC	Play/Pause, Answer/End call
Long touch left earbud CTC (2 sec)	Reject incoming call
Double tap left earbud CTC	Previous Track
Double tap right earbud CTC	Next Track
Swipe bottom to top on left touch panel	Increase Volume
Swipe top to bottom on left touch panel	Decrease Volume
Tap left earbud CTC 4 times	Activate Voice Assistant

Pairing & Connectivity

Initial Pairing

Switch the earphones on – they automatically enter Connection Mode
Turn on Bluetooth on your phone or media device and scan for devices
Search for ‘Rockerz 261 Pro’ and tap to pair and connect
Enter passcode 0000 if prompted
Once connected, the white LED flashes for 1 second, then turns off to confirm successful pairing

Dual Pairing (Connect 2 Devices)

Pair Rockerz 261 Pro to your first media device via Bluetooth
Turn off both the earphones and the Bluetooth on that device
Switch on the earphones and pair to your second media device
Switch the first device’s Bluetooth back on – the earphones should reconnect to both

If the earphones don’t reconnect automatically, try connecting to the first device manually once again.

LED Indicator Guide

Power ON: White LED flashes for 1 second
Power OFF: Red LED flashes for 1 second
Pairing mode: Red and white LEDs flash alternately
Pairing successful: Solid white LED flashes for 1 second, then turns off
Charging: Solid red LED
Fully charged: LED turns off
Factory reset successful: Red and white LEDs flash alternately

Charging & Battery

How to Charge

Connect the magnetic end of the provided USB-Magnetic cable to the charging interface on the left earphone
Connect the other end to a laptop, wall adapter, or power bank
Use a 5V/2A wall adapter and a standard cable with 16 strands @ 0.10mm diameter/strand
Full charge takes up to 1.5 hours
Red LED remains solid while charging and turns off once complete
Note: The earphones cannot be used or switched on while charging
It’s recommended to fully charge the earphones before first use

Troubleshooting Guide

Bluetooth Connectivity Issues

Earphones not connecting via Bluetooth

Check the earphones are in pairing mode (alternating red/white LED flashes)
Confirm the device is within 10m range with no obstructions
Clear the pairing list by pressing the MFB on the left earphone 3 times
If prompted for a passcode, enter 0000
Check for software issues on your phone; try forgetting the device or updating mobile software, or try a factory reset

Dual pairing not working

Pair to the first phone as usual, then switch off both the earphones and the first phone’s Bluetooth
Switch the earphones back on and pair to the second phone
Switch the first phone’s Bluetooth back on – the earphones should reconnect to both
Try dual pairing with other devices to isolate the issue

One earphone keeps disconnecting

Restart the device
Check if the same issue happens on different devices and media players
Clear obstructions and move the device closer to the earphones
Try a factory reset

Charging Issues

Earphones not charging or battery life is low

Test the charging cable with another device
Use only a 5V/2A wall adapter
Check the charging is done until the red LED turns off
Verify the battery wasn’t tampered with or exposed to electrical damage
Check for dirt or debris in the charging port and clean with a cotton swab
Confirm the adapter and cable support fast charging

Sound Issues

Sound is distorted, low volume, low bass, or low quality

Check the connected device’s equalizer settings are not applied/altered
Move closer to the connected device and remove any obstructions
Check whether distortion happens at all volumes or only at high volume
Test with different media players and devices to isolate the issue
Clean ear wax buildup with a cotton swab and alcohol, then gently blow dry from a distance

Volume changes automatically

Check equalizer settings on the connected device
Test with different media players and devices to isolate the issue

Power & Control Issues

Earphones don’t turn on

Confirm the device has been fully charged (solid red LED turns off when complete)
Verify the charger voltage is 5V/2A
Check for mishandling, broken wires, or exposure to direct sunlight or fire hazards

Built-in controls not working

Test whether the controls work while connected to a different device
Forget the device and re-pair it
Verify the media player supports these controls
Check for physical damage or hazard exposure

Microphone Issues

Microphone not working

Try factory resetting the device
Ensure no objects are blocking the microphone
Hold the microphone at an adequate distance to pick up your voice
Check it wasn’t exposed to hazards like direct sunlight, fire, or water beyond its resistance rating

Phone-Specific EQ Settings

Phone Brand	EQ Path
Vivo	i Music > Audio effect > Deep space sound effects > Equalizer
Xiaomi	Settings > Sound & vibration > Sound effects > Graphic equalizer
Samsung	Settings > Sound quality and effects > Equalizer
Realme	Settings > Sound > Equalizer (varies by UI version)
Oppo	Settings > Sound & vibration > Equalizer
Apple	Settings > Music > EQ
Motorola	Settings > Sound > Audio effects
Poco	Settings > Sound & Vibration > Graphic Equalizer
OnePlus	Settings > Sound Quality & Effects > Audio Tuner

Frequently Asked Questions

How long is the battery life?

Rockerz 261 Pro offers up to 15 hours of music playtime. Full charging takes up to 1.5 hours via the magnetic charging cable.

What is Air Conduction Technology?

Air Conduction Technology is an open-ear design that delivers sound without blocking your ear canal, letting you stay aware of your surroundings – ideal for running, commuting, and other active use.

What is ASAP™ Charge?

boAt’s patented fast-charging technology that provides up to 150 minutes of playback from just 10 minutes of charging (may vary by conditions). Use a 5V/2A adapter for ASAP™ Charge to work effectively.

Is it good for gaming / does it support low latency?

No, Rockerz 261 Pro does not support low latency or BEAST™ Mode.

Does it have AI-ENx™ enabled microphones?

Yes, Rockerz 261 Pro has AI-ENx™ enabled dual microphones for clearer voice calls.

Can I connect two devices at the same time?

Yes, Rockerz 261 Pro supports dual pairing, letting you connect two devices simultaneously.

Does it have Active Noise Cancellation (ANC)?

No, Rockerz 261 Pro does not have ANC. It does include AI-ENx™ for call noise reduction, which is different from ANC for music playback.

Does it support the aptX codec?

No, Rockerz 261 Pro does not support the Qualcomm aptX codec. It supports AAC and SBC codecs.

Does it support Qualcomm cVc technology?

No, Rockerz 261 Pro does not support Clear Voice Capture (cVc) technology.

Can I lower or turn off the voice prompts?

No, the voice prompts are built into the earphones and currently cannot be adjusted or disabled.

Can I submerge my earbuds in water or swim with them?

While Rockerz 261 Pro has IPX4 water and sweat resistance, it’s recommended not to submerge them in water directly or use them for prolonged periods like swimming or showering, as it may lead to damage.