Categories: Boat Support

boAt Rockerz 370 Pro – Complete Support Guide with Specifications & FAQs

šŸ“„ Original Source: boAt Official Support ā€“ Rockerz 370 Pro

boAt Rockerz 370 Pro

Wireless Headphones with HD Sound, ENxā„¢ Tech & BEASTā„¢ Mode

Sound Built for Life on the Go

Rockerz 370 Pro wireless headphones deliver top-notch sound quality and comfort, whether youā€™re at the gym, commuting, or relaxing at home:

  • 40mm x 2 Drivers ā€“ HD Sound quality
  • ENxā„¢ Technology ā€“ Clear voice calls
  • BEASTā„¢ Mode ā€“ Low latency mode for gaming
  • ASAPā„¢ Charge ā€“ 10 min charge = 90 min playback
  • Up to 40 Hours Playtime ā€“ At approx. 60% volume
  • Bluetooth 5.3 ā€“ Stable 10m connection
  • Dedicated Microphone ā€“ Built for calls

Key Features at a Glance

šŸŽµ HD Sound

40mm x 2 drivers for rich, detailed audio

ā±ļø 30 Hours Playtime

At approximately 60% volume

šŸŽ® BEASTā„¢ Mode

Low latency mode for casual gaming

šŸŽ™ļø ENxā„¢ Tech

Environmental noise reduction for clearer calls

Full Specifications

Specification Details
Type Bluetooth Wireless Headphones
Bluetooth Version V5.3
HD Sound Yes
Driver Size 40mm x 2
Frequency Response 20Hz ā€“ 20kHz
Music Playtime Up to 40 Hours (at 60% volume approx.)
Charging Time 1.5 Hours
Charging Port Type USB Type-C
Transmission Range 10m
BEASTā„¢ Mode Yes
ENxā„¢ Tech Yes
ASAPā„¢ Charge Yes; 10 mins charge = 90 mins playtime
aptX Codec No
cVc Technology No

Technology & Features

HD Sound

Dual 40mm drivers deliver rich, detailed HD audio across a 20Hz ā€“ 20kHz frequency range.

ENxā„¢ Technology

Environmental noise cancellation technology that helps reduce background noise for clearer voice calls.

BEASTā„¢ Mode (Low Latency)

A single press of the dedicated BEAST Mode quick-switch button activates low latency mode for casual gaming; press the same button again to switch back to normal music mode. Rockerz 370 Pro supports low latency for all entertainment needs ā€“ itā€™s suitable for casual gaming, but not intended for professional gaming equipment needs.

ASAPā„¢ Charge Technology

10 Minutes = 90 Minutes of Playback

boAtā€™s patented fast-charging technology provides exceptional battery efficiency (may vary by conditions). Itā€™s recommended you follow the charging norms mentioned in your user manual.

Multifunction Button (MFB) Controls

Action Function
Press & hold MFB (3 sec) Power ON / Enter pairing mode (voice tone confirms)
Press & hold Power Button (5 sec) Power OFF
Press & hold Power Button + Volume Down together (5 sec) Factory Reset / Clear paired devices
Short press MFB once Play/Pause, Answer call, End call
Double press MFB Reject call (during ring) / Activate Voice Assistant
Press & hold Volume Up (2 sec) Next Track
Press & hold Volume Down (2 sec) Previous Track
Press & hold Volume +/- in steps Adjust Volume
Single press BEAST Mode quick-switch button Toggle BEASTā„¢ Mode (low latency) on/off

Pairing & Connectivity

Initial Pairing

  1. When switched off, press & hold the Power ON/OFF Button for 3 seconds to switch on and enter pairing mode
  2. The blue and red LEDs flash alternately to indicate pairing mode
  3. Open Bluetooth settings on your device and search for ā€˜Rockerz 370 Proā€™
  4. Select the device from the list; enter passcode 0000 if prompted
  5. Once connected, a slowly flashing blue LED confirms the Bluetooth connection

Note: The headphones automatically turn off if no connection is established within 5 minutes of entering pairing mode.

LED Indicator Guide

  • Pairing mode: Blue and red LEDs flash alternately
  • Auto-pairing status: Red and blue LEDs flash three times simultaneously, then enter pairing state
  • Connected: Blue LED flashes slowly
  • Power off: Red LED flashes for 1 second before shutting off
  • Charging: Solid red LED
  • Fully charged: LED turns completely blue

Charging & Battery

How to Charge

  • Plug one end of the USB Type-C cable into the headphoneā€™s charging port and the other end into a computer or wall adapter
  • Use only a 5V/2A wall adapter
  • Full charge takes around 1.5 hours
  • The red LED remains solid while charging and turns completely blue once fully charged

Troubleshooting Guide

Bluetooth Connectivity Issues

Headphones not connecting via Bluetooth
  1. Check the headphones are in pairing mode ā€“ hold the Multifunction button for 5 seconds until red and blue LEDs flash alternately
  2. Confirm the device is within 10m Bluetooth range with no obstructions
  3. Clear the pairing list by holding the Volume Up and Volume Down buttons together for 5 seconds in standby mode
  4. Check the connecting device supports Bluetooth connections
  5. If prompted for a passcode, try 0000 or 1234
  6. Check for software issues on your phone; try forgetting the device or updating mobile software

Charging Issues

Not charging or battery life is low
  1. Test the charging cable on another device, or try a different cable
  2. Use only a 5V/2A wall adapter
  3. Charge until the LED turns completely blue
  4. Check the battery hasnā€™t been tampered with or exposed to electrical damage
  5. Clean the charging port with a cotton swab if clogged with dirt
  6. Confirm the adapter and cable support fast charging

Sound Issues

Sound is distorted, low volume, low bass, or low quality
  1. Set the connected deviceā€™s equalizer to normal/default/zero/none
  2. Reset the device or clear the paired devices list
  3. Clean ear wax buildup on the earcups with a cotton swab and alcohol, then gently blow dry from a distance
  4. Ensure thereā€™s no obstruction and youā€™re within the 10m Bluetooth range
Volume changes automatically
  1. Check equalizer settings on the connected device
  2. Test with different media players and devices to isolate the issue

Power & Control Issues

Headphones donā€™t power on
  1. Confirm the device has been properly charged first, until the LED turns blue
  2. Use only 5V/2A chargers
  3. Check for mishandling, broken wires, or exposure to direct sunlight or fire hazards
Built-in controls not working
  1. Test whether the controls work while connected to a different device
  2. Unpair/forget the device, reset, and pair again
  3. Verify the media player supports these controls
  4. Check for physical damage or exposure to sunlight/fire
Voice assistant doesnā€™t wake up
  1. Check that Google Assistant or Siri is enabled on your paired device
  2. Long press for 2 seconds and release; this may be restricted by default on some devices

Microphone Issues

Microphone not working
  1. Reset your Rockerz 370 Pro
  2. Ensure the microphone is not being blocked by any particles
  3. Check the microphone is being held at an adequate distance to pick up your voice
  4. Test by recording your voice on a voice recorder to confirm the mic is working
  5. Check the microphone hasnā€™t been exposed to hazards like direct sunlight, fire, or water beyond its resistance rating

Phone-Specific EQ Settings

Phone Brand EQ Path
Vivo i Music > Audio effect > Deep space sound effects > Equalizer
Xiaomi Settings > Sound & vibration > Sound effects > Graphic equalizer
Samsung Settings > Sound quality and effects > Equalizer
Realme Settings > Sound > Equalizer (varies by UI version)
Oppo Settings > Sound & vibration > Equalizer
Apple Settings > Music > EQ
Motorola Settings > Sound > Audio effects
Poco Settings > Sound & Vibration > Graphic Equalizer
OnePlus Settings > Sound Quality & Effects > Audio Tuner

Frequently Asked Questions

How long is the battery life?

Rockerz 370 Pro offers up to 40 hours of playtime at approximately 60% volume. A full charge takes around 1.5 hours.

Does it have Environmental Noise Cancelling?

Yes, Rockerz 370 Pro includes ENxā„¢ technology for clearer voice calls.

How do I activate BEASTā„¢ Mode?

Single press the dedicated BEAST Mode quick-switch button to activate low latency mode. Press the same button again to switch back to normal music mode.

Is it good for gaming?

Rockerz 370 Pro supports low latency for all entertainment needs via BEASTā„¢ Mode. Itā€™s suitable for casual gaming, but not intended for professional gaming equipment needs.

What is ASAPā„¢ Charge?

boAtā€™s patented fast-charging technology that provides up to 90 minutes of playback from just 10 minutes of charging (may vary by conditions). Follow the charging norms mentioned in your user manual.

Does it support the aptX codec?

No, Rockerz 370 Pro does not support the Qualcomm aptX codec.

Does it support Qualcomm cVc technology?

No, Rockerz 370 Pro does not support Clear Voice Capture (cVc) technology.

Does it have HD Sound?

Yes, Rockerz 370 Pro features dual 40mm drivers delivering HD sound quality.

Does it have a dedicated microphone?

Yes, Rockerz 370 Pro has a dedicated microphone built for calls and voice recording.

Need Help? Contact boAt Support

šŸ“ž Call Us

022-6918-1920

9 AM ā€“ 7 PM IST (Mon-Sat)

Closed on Sundays and National holidays

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Note: This guide is based on official boAt support documentation. For the most up-to-date information, visit boAt Support

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