Categories: Boat Support

boAt Rockerz 371 – Complete Support Guide with Specifications & FAQs

šŸ“„ Original Source: boAt Official Support – Rockerz 371

boAt Rockerz 371

On-Ear Headphones with 40mm Drivers & 50 Hrs Playtime

Adaptive Fit, Signature Sound

Rockerz 371 is a Bluetooth headphone featuring 40mm drivers for Signature Sound, designed with an adaptive fit for comfortable, long-lasting use:

  • 40mm Dynamic Drivers – boAt Signature Sound
  • 50 Hours Playtime – At ~60% volume
  • ENxā„¢ Technology – Clearer calls
  • BEASTā„¢ Mode – Low latency for entertainment
  • Bluetooth 5.4 – Stable 10m connection
  • 2-Hour Charging – USB Type-C

Key Features at a Glance

šŸŽµ 40mm Dynamic Drivers

boAt Signature Sound with deep bass and clarity

ā±ļø 50 Hours Playtime

At approximately 60% volume

⚔ 2-Hour Charging

Full charge via USB Type-C

šŸŽ® BEASTā„¢ Mode

Low latency mode for gaming & video

Video Walkthrough

Watch the official setup and troubleshooting walkthrough:

Full Specifications

Specification Details
Type Bluetooth On-Ear Headphones
Bluetooth Version V5.4
Driver Size 40mm x 2
HD Sound Yes
Music Playtime Up to 50 Hours (at ~60% volume)
SNR (Signal-to-Noise Ratio) ≄90dB
THD (Total Harmonic Distortion) ≤5% at 1kHz
Battery Capacity 400mAh
Frequency Response 20Hz – 20kHz
Charging Time 2 Hours
Charging Port USB Type-C
Transmission Range 10 Meters
BEASTā„¢ Mode Yes
ENxā„¢ Technology Yes
Mic Sensitivity -42dB

Technology & Features

BEASTā„¢ Mode (Low Latency)

Rockerz 371 includes BEASTā„¢ Mode for reduced audio lag during entertainment and casual gaming.

ENxā„¢ Technology

Environmental noise reduction technology helps deliver clearer calls by minimizing background noise pickup.

Multifunction Button (MFB) Controls

Action Function
Press & hold MFB (3 sec) Power ON (voice tone confirms)
Press & hold MFB (4 sec) Power OFF
Short press MFB 5 times quickly Factory Reset / Clear paired devices
Short press MFB once Play/Pause, Answer call, End call
Double press MFB (during call ring) Reject call
Double press MFB Activate Voice Assistant / Toggle BEASTā„¢ Mode
Press & hold Volume + (1 sec) Next Track
Press & hold Volume – (1 sec) Previous Track
Short press Volume +/- Adjust Volume

Pairing & Connectivity

Initial Pairing

  1. When switched off, press & hold the MFB for 3 seconds to power on and enter pairing mode
  2. The blue and red LEDs flash alternately to indicate pairing mode
  3. Open Bluetooth settings on your device and search for ā€˜Rockerz 371’
  4. Select the device from the list; enter passcode 0000 if prompted
  5. Once connected, the LED flashes blue slowly to confirm the connection

Charging & Battery

How to Charge

  • Plug the USB Type-C cable into the headphones and connect the other end to a computer or wall adapter
  • Use a 5V/2A wall adapter and a standard cable with 35 strands @ 0.10mm diameter/strand
  • Full charge takes approximately 2 hours
  • Red LED turns solid blue once charging is complete

Troubleshooting Guide

Bluetooth Connectivity Issues

Headphones not connecting via Bluetooth
  1. Ensure Bluetooth is ON and check for alternating red/blue LED flashes indicating pairing mode
  2. Confirm the device is within 10m range with no obstructions
  3. If prompted for a passcode, enter 0000
  4. If the issue persists, unpair from Bluetooth first, then try a factory reset
  5. If any earbud’s LED doesn’t blink, manually power it on before resetting
One side not working or disconnecting frequently
  1. Clear ā€œRockerz 371ā€ from your device’s pairing history first
  2. Short press the MFB 5 times quickly to clear the paired device list
  3. If the issue persists, manually power off and then power on

Charging Issues

Headphones not charging
  1. Test the charging cable on another device, or try a different cable
  2. Use only 5V/2A chargers – incorrect voltage can damage the device
  3. Charge until the red light turns completely blue
  4. Check the battery hasn’t been tampered with or exposed to electrical damage
  5. Clean the charging port with a cotton swab if clogged with dirt
  6. Confirm the adapter and cable support fast charging

Sound Issues

Sound is distorted, low volume, low bass, or muffled
  1. Set your phone’s equalizer to normal/default/none/0 (see phone-specific EQ paths below)
  2. Perform a factory reset
  3. Clean the headphones if clogged with ear wax or debris
Volume changes automatically
  1. Check equalizer settings on the connected device
  2. Test with a different media player or device to isolate the issue

Power & Control Issues

Headphones won’t power on
  1. Use only 5V/2A chargers for the correct voltage
  2. Check for mishandling, broken wires, exposure to direct sunlight, or other hazards
Built-in controls not working
  1. Unpair/Forget the device and pair again
  2. Test controls when connected to a different device
  3. Verify the media player supports Bluetooth controls
  4. Check for physical damage or exposure to hazards
Voice assistant doesn’t wake up
  1. Check that Google Assistant or Siri is enabled on your paired device
  2. Short-press the MFB twice; this may be restricted by default on some devices

Microphone Issues

Voice is muffled during calls / microphone not working
  1. Restart the headphones
  2. Perform a factory reset
  3. Ensure no objects obstruct the connection; move closer to your device
  4. Check the microphone hole for dirt or earwax and clean gently

Phone-Specific EQ Settings

Phone Brand EQ Path
Vivo i Music > Audio effect > Deep space sound effects > Equalizer
Xiaomi Settings > Sound & vibration > Sound effects > Graphic equalizer
Samsung Settings > Sound quality and effects > Equalizer
Realme Settings > Sound > Equalizer (varies by UI version)
Oppo Settings > Sound & vibration > Equalizer
Apple Settings > Music > EQ
Motorola Settings > Sound > Audio effects
Poco Settings > Sound & Vibration > Graphic Equalizer
OnePlus Settings > Sound Quality & Effects > Audio Tuner

Frequently Asked Questions

How long is the battery life?

Rockerz 371 offers up to 50 hours of playtime at approximately 60% volume. Full charging takes about 2 hours.

Does it support low latency for gaming?

Rockerz 371 includes BEASTā„¢ Mode for low latency, suitable for casual gaming and entertainment.

Does it have Active Noise Cancellation (ANC)?

No, Rockerz 371 does not feature Active Noise Cancellation. It does include ENxā„¢ technology for clearer voice calls.

Does it support the voice assistant feature?

Yes, Rockerz 371 supports Voice Assistant – short-press the MFB twice to activate Google Assistant or Siri.

Does it have Qualcomm cVc technology?

Rockerz 371 features ENx Tech for call clarity, but does not include Clear Voice Capture (cVc) technology, which is a separate noise-cancelling/selective-listening system.

How do I activate BEASTā„¢ Mode?

Double press the MFB to activate BEASTā„¢ Mode for low latency. Double press again to switch back to Music Mode.

What is the Bluetooth range?

Rockerz 371 has a maximum Bluetooth transmission range of 10 meters under normal conditions with no obstructions.

Need Help? Contact boAt Support

šŸ“ž Call Us

022-6918-1920

9 AM – 7 PM IST (Mon-Sat)

Closed on Sundays and National holidays

šŸ’¬ WhatsApp Chat

Get instant support via WhatsApp for quick queries and troubleshooting assistance

Launch WhatsApp Chat

Note: This guide is based on official boAt support documentation. For the most up-to-date information, visit boAt Support

Recent Posts

boAt Aavante Bar Groove

Official Support & Setup Guide boAt Aavante Bar Groove 50W RMS 2.0 Compact Desktop Soundbar | BT v5.3 | AUX…

5 days ago

boAt Aavante Bar 520

Official Support & Setup Guide boAt Aavante Bar 520 50W RMS 2.0 Compact Soundbar | BT v5.3 | AUX |…

5 days ago

boAt Aavante Bar 2000 Pro

Official Support & Setup Guide boAt Aavante Bar 2000 Pro 200W RMS 2.1 Channel | boAt Signature Sound | BT…

5 days ago

boAt Aavante Bar Quake

Official Support & Setup Guide boAt Aavante Bar Quake 200W RMS 2.1 Channel | boAt Signature Sound | BT v5.3…

5 days ago

boAt Aavante Bar Thump

Official Support & Setup Guide boAt Aavante Bar Thump 200W RMS 2.1 Channel | 5.25" Subwoofer | BT v5.3 |…

5 days ago

boAt Aavante Bar 3200d

Official Support & Setup Guide boAt Aavante Bar 3200d 350W RMS 2.1 Channel | Dolby Audio | Wireless Rear Speakers…

5 days ago