Categories: Boat Support

boAt Rockerz 375 – Complete Support Guide with Specifications & FAQs

šŸ“„ Original Source: boAt Official Support ā€“ Rockerz 375

boAt Rockerz 375

In-Ear Wireless Earphones with BEASTā„¢ Mode & EQ Sound Modes

Lag-Free Gaming, All-Day Audio

Rockerz 375 is a wireless in-ear earphone built with an inline remote for a lag-free gaming and calling experience:

  • 10mm Driver ā€“ Balanced sound with 16 Ohms impedance
  • BEASTā„¢ Mode ā€“ Low latency mode for gaming
  • EQ Sound Modes ā€“ Signature Sound Mode & Balanced Mode
  • Multi-Device Call Switching ā€“ Switch calls between two connected phones
  • Up to 20 Hours Playback ā€“ All-day battery life
  • Fast Charging ā€“ Full charge in around 30 minutes

Key Features at a Glance

šŸŽµ 20 Hours Playtime

All-day music and calling on a single charge

āš” Fast Charging

Around 30 minutes for a full charge

šŸŽ® Gaming Ready

BEASTā„¢ Mode low latency for casual gaming

šŸ“ž Smart Call Handling

Switch calls, redial, and transfer calls via MFB

Full Specifications

Specification Details
Type In-Ear Bluetooth Wireless Earphones
Bluetooth Version V451
Driver Size 10mm
Impedance 16 Ohms
Frequency Response 20Hz ā€“ 20kHz
Battery Capacity 200mAh
Playback Time Up to 20 Hours
Charging Time Around 30 Minutes
Charging Interface USB Type-C
Compatibility All Bluetooth Devices
BEASTā„¢ Mode Yes

Technology & Features

BEASTā„¢ Mode (Low Latency)

BEASTā„¢ Mode is a low latency mode infused with virtual 3D sound, built for gaming. A single press of the dedicated BEAST Mode quick-switch button activates low latency mode with a ā€œBEAST Modeā€ prompt confirming activation; press the same button again to switch back to normal music mode. Itā€™s ideal for entertainment and casual gaming, but not designed for professional gaming equipment needs.

EQ Sound Modes

Rockerz 375 offers two sound profiles: Signature Sound Mode (boAtā€™s default bass-centric mode) and Balanced Mode, better suited for podcasts, news, and voice-based media. Short press the dedicated EQ button to switch between the two modes.

Multi-Device Call Switching

If Rockerz 375 is connected to two phones and a call comes in on the second phone while youā€™re already on a call with the first, press the MFB to switch to the second call while placing the first on hold. You can continue switching between the two calls using the MFB. Press and hold the MFB to transfer an ongoing call between the earphones and the phone.

Multifunction Button (MFB) Controls

Action Function
Press & hold MFB (3 sec) Power ON / Enter pairing mode
Press & hold MFB (5 sec) Power OFF
Press & hold Volume Up + Volume Down together (5 sec) Factory Reset / Clear paired devices
Single tap MFB Play/Pause, Answer/End call
Press & hold MFB (2 sec) during ring Reject call
Triple tap MFB Redial last contacted number
Press & hold MFB (2 sec) Activate Voice Assistant
Press MFB (during second incoming call) Switch between calls from two devices
Press & hold MFB Transfer call between earphones and phone
Long press Volume Up (+) Next Track
Long press Volume Down (-) Previous Track
Tap Volume +/- Adjust Volume
Single press BEAST Mode quick-switch button Toggle BEASTā„¢ Mode (low latency) on/off ā€“ ā€œBEAST Modeā€ prompt confirms
Short press EQ button Switch between Signature Sound Mode and Balanced Mode

Pairing & Connectivity

Initial Pairing

  1. Press & hold the MFB to power on the earphones and enter pairing mode
  2. A prompt sounds and the LED indicator flashes rapidly to confirm pairing mode
  3. Turn on Bluetooth on your device and search for ā€˜Rockerz 375ā€™ in the list of available devices
  4. Select the device from the list; enter passcode 0000 if prompted
  5. Once paired, the earphones are ready to play music from your device
  6. The earphones automatically reconnect to this device when switched on if itā€™s in range with Bluetooth enabled

LED Indicator Guide

  • Power ON / Pairing mode: Red and Blue LEDs flash
  • Power OFF: Red and Blue LEDs flash for 1 second before shutting off
  • Factory reset successful: Red and Blue LEDs flash 3 times
  • Charging: Solid Red LED
  • Fully charged: Solid Blue LED
  • Low battery: Red LED flashes quickly with a ā€œLow Batteryā€ prompt (under 10 minutes talk time remaining)

Charging & Battery

How to Charge

  • Use a USB Type-C charging cable to charge the earphones via a laptop or a wall adapter
  • Use only a 5V/2A wall adapter for correct charging voltage
  • Full charge takes around 30 minutes and supports fast charging
  • Solid Red LED indicates charging; the LED turns solid Blue once fully charged
  • Note: The earphones cannot be switched on while charging, but can be used while connected to a charger

Troubleshooting Guide

Bluetooth Connectivity Issues

Earphones not connecting via Bluetooth
  1. Check the earphones are in pairing mode (red and blue LEDs flashing alternately) by holding the MFB for 5 seconds
  2. Confirm the device is within 10m range with no obstructions
  3. Clear the pairing list by holding Volume Up and Volume Down together for 5 seconds in standby mode
  4. Check the connecting device supports Bluetooth connections
  5. If prompted for a passcode, try 0000 or 1234
  6. Check for software issues on your phone; try forgetting the device or updating mobile software
Connection is unstable or breaking intermittently
  1. Ensure there are no objects between the earphones and your wireless device
  2. Ensure there is no radio or Wi-Fi interference nearby
Unable to dual/multi-pair with two devices
  1. Pair to the first phone as per usual procedure, then switch off the earphones
  2. Switch the earphones back on, enter pairing mode, and pair to the second phone
  3. Switch off the earphones once more, then switch them on normally (short press until LED comes on) so they auto-reconnect to the second phone
  4. On the first phone, find ā€œRockerz 375ā€ in Bluetooth settings and pair to it as well ā€“ both phones should now be connected
  5. Try pairing with other devices to isolate the issue

Charging Issues

Earphones not charging or battery life is low
  1. Test the charging cable with another device
  2. Use only a 5V/2A wall adapter
  3. Check the charging is done until the LED turns completely blue
  4. Verify the battery wasnā€™t tampered with or exposed to electrical damage
  5. Check for dirt or debris in the charging port and clean with a cotton swab
  6. Confirm the adapter and cable support fast charging

Sound Issues

Sound is distorted, low volume, low bass, or muffled
  1. Set your phoneā€™s equalizer to normal/default/none/0 (see phone-specific EQ paths below)
  2. Move closer to the connected device and remove any obstructions
  3. Test with different media players and devices to isolate the issue
  4. Clean ear wax buildup with a cotton swab and alcohol, then gently blow dry from a distance
Volume changes automatically
  1. Check equalizer settings on the connected device
  2. Test with a different media player or device to isolate the issue
Caller canā€™t hear my voice clearly during calls
  1. Adjust the volume on both your phone and the earphones
  2. Make sure thereā€™s no source of interference nearby
  3. Keep the smartphone within Bluetooth range

Power & Control Issues

Earphones donā€™t power on or one side isnā€™t working
  1. Confirm the device has been fully charged (LED turns solid blue when complete)
  2. Verify the charger voltage is 5V/2A
  3. Check for mishandling, broken wires, or exposure to direct sunlight or fire hazards
Built-in controls not working
  1. Unpair/Forget the device and pair again
  2. Test controls when connected to a different device
  3. Verify the media player supports Bluetooth controls
  4. Check for physical damage or hazard exposure
Voice assistant doesnā€™t wake up
  1. Check that Google Assistant or Siri is enabled on your paired device
  2. Long press the MFB for 2 seconds to activate; this may be restricted by default on some devices

Microphone Issues

Microphone not working
  1. Ensure no objects are blocking the microphone
  2. Hold the microphone at an adequate distance to pick up your voice
  3. Check the microphone hasnā€™t been exposed to hazards like direct sunlight or fire
  4. Check the microphone hasnā€™t been exposed to water beyond its resistance rating or dipped in liquid

Phone-Specific EQ Settings

Phone Brand EQ Path
Vivo i Music > Audio effect > Deep space sound effects > Equalizer
Xiaomi Settings > Sound & vibration > Sound effects > Graphic equalizer
Samsung Settings > Sound quality and effects > Equalizer
Realme Settings > Sound > Equalizer (varies by UI version)
Oppo Settings > Sound & vibration > Equalizer
Apple Settings > Music > EQ
Motorola Settings > Sound > Audio effects
Poco Settings > Sound & Vibration > Graphic Equalizer
OnePlus Settings > Sound Quality & Effects > Audio Tuner

Frequently Asked Questions

How long is the battery life?

Rockerz 375 offers up to 20 hours of playback time. Full charging takes around 30 minutes and supports fast charging.

Is it good for gaming?

Rockerz 375 supports low latency via BEASTā„¢ Mode, suitable for entertainment and casual gaming, but itā€™s not intended for professional gaming equipment needs.

What is Signature Sound Mode and Balanced Mode?

Signature Sound Mode is boAtā€™s default bass-centric profile, while Balanced Mode is better suited for podcasts, news, and voice-based media. Short press the dedicated EQ button to switch between the two.

How do I activate BEASTā„¢ Mode?

Single press the dedicated BEAST Mode quick-switch button to activate low latency BEASTā„¢ Mode ā€“ a ā€œBEAST Modeā€ prompt confirms activation. Press the same button again to switch back to normal music mode.

Can I switch between calls from two connected phones?

Yes. If a second phone rings while youā€™re on a call with the first, press the MFB to switch to the second call, placing the first on hold. Continue switching between calls with the MFB.

Does it support the aptX codec?

No, Rockerz 375 does not support the Qualcomm aptX codec.

Does it support Qualcomm cVc technology?

No, Rockerz 375 does not support Clear Voice Capture (cVc) technology.

Can I use my earphones while theyā€™re charging?

Yes, Rockerz 375 can be used while connected to a charger, and can also be charged using a mobile charger.

How do I redial the last contacted number?

Triple tap the Multifunction Button (MFB) to redial the last contacted number.

Need Help? Contact boAt Support

šŸ“ž Call Us

022-6918-1920

9 AM ā€“ 7 PM IST (Mon-Sat)

Closed on Sundays and National holidays

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Note: This guide is based on official boAt support documentation. For the most up-to-date information, visit boAt Support

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