boAt Rockerz 378

Complete FAQ & Troubleshooting Guide for Gaming Wireless Neckband

Spatial Bionic Sound (THX® Tuned) | Dedicated Quick Switch BEAST™ Mode | 25-Hour Battery | IPX5

Information compiled and verified from the official boAt Rockerz 378 support page.

THX®

Spatial Bionic Sound

65 ms

BEAST™ Low Latency

25 Hrs

Total Playback

About the Rockerz 378

The boAt Rockerz 378 is a gaming-optimized wireless neckband featuring Spatial Bionic Sound tuned by THX®, a dedicated Quick Switch button for 65ms BEAST™ mode, 25 hours of nonstop playback, 10mm dynamic drivers, and ASAP™ Charge fast charging. Below is a comprehensive, source-verified FAQ and troubleshooting guide covering connectivity, gaming mode, charging, sound quality, microphone, and general usage questions.

Technical Specifications

Specification	Details
Product Type	Gaming Wireless In-Ear Neckband
Bluetooth Version	v5.0
Audio Tuning	Spatial Bionic Sound Tuned by THX®
Driver Size	10mm Dynamic Drivers
Music Playtime	Up to 25 Hours per charge
Low Latency	65ms BEAST™ Mode with Dedicated Quick Switch Button
ASAP Charge	10 mins charge = 10 hours playback
Water Resistance	IPX5 Water Resistant
Charging Interface	USB Type-C (5V/2A)

Troubleshooting Guide

Gaming Mode & Spatial Sound

Q: How do I enable BEAST™ Mode & THX® Spatial Bionic Sound on Rockerz 378?

1. Press the dedicated Quick Switch button once to activate low latency BEAST™ mode (65ms) infused with Spatial Bionic Sound tuned by THX®. A audio prompt confirms activation.

2. Press the Quick Switch button once again to toggle back to standard sound mode.

Connectivity & Reset

Q: How do I pair Rockerz 378 with my phone or gaming console?

1. Press & hold MFB for 3 seconds when powered off until red and blue LEDs flash alternately

2. Open Bluetooth menu and select “Rockerz 378”

3. Enter passcode ‘0000’ or ‘1234’ if prompted

Q: How do I factory reset / clear paired devices?

1. Unpair “Rockerz 378” from your phone/device

2. Power on into pairing mode (alternating Red & Blue LEDs)

3. Press & hold volume “+” and “-” buttons together for 5 seconds until solid LED flashes for 1 second

4. Power off, then turn back on to pair freshly

General FAQs

Q: Is Rockerz 378 water resistant?

Yes, it is IPX5 rated to withstand sweat and splashes during gaming or workouts. Do not submerge in water.

Need More Help?

For additional support and resources, please contact boAt support:

Phone: 022-6918-1920 (9 AM – 7 PM, Closed Sundays & Holidays)

WhatsApp: +91-9667700177 (Available for quick assistance)

Official Support Page: boAt Rockerz 378 Support