boAt Watch Wave Convex

Official Support & Troubleshooting Guide

boAt Watch Wave Convex

Complete User Guide, Technical Specifications & Exhaustive Troubleshooting Manual

1.96″ AMOLED Expansive HD Screen | 700+ Sports Active Fitness Modes | BT 5.3 Call Direct Voice Calling

Verified Source: Compiled directly from the Official boAt Watch Wave Convex Support Documentation.

1.96″ AMOLED

Expansive HD Screen

700+ Sports

Active Fitness Modes

BT 5.3 Call

Direct Voice Calling

Overview: boAt Watch Wave Convex

The boAt Watch Wave Convex combines an expansive 1.96-inch AMOLED display with sleek curved aesthetics, 700+ active fitness modes, Bluetooth v5.3 calling, and complete wellness tracking via the boAt Crest App.

Technical Specifications

Specification	Details
Model Name	boAt Watch Wave Convex
Display Type	1.96″ (4.97 cm) AMOLED High-Definition Screen
Bluetooth Calling	Yes (v5.3 BLE + Classic Audio, Dial Pad, Microphone & Speaker)
Bluetooth Version	v5.3
Battery Capacity	250mAh Lithium Polymer (15 Days Standby)
Battery Life	Up to 5 Days Normal Usage / 2 Days on BT Calling
Charging Type	Magnetic Pogo Pin Cable (5V / 2A Input, ~2 Hours)
Water Resistance	IP68 Dust, Sweat & Splash Resistance
Sports Modes	700+ Active Sports Tracking Modes via boAt Crest App
Sensors	Optical PPG Heart Rate, SpO2 Blood Oxygen, 3-Axis G-Sensor, Sleep Tracker
Companion App	boAt Crest App (Android 7.0+ & iOS 12.0+)

Exhaustive Frequently Asked Questions & Troubleshooting Manual

Charging & Battery Life FAQs

Q: How do I charge Watch Wave Convex?

Attach the magnetic charging pins to the rear charging contacts of the watch and connect to a certified 5V 2A power adapter. Full charge takes around 2 hours.

Q: What should I do if the watch is not charging?

Clean the magnetic charging connector behind the watch with an alcohol swab to remove sweat or lint. Ensure you are using a certified 5V 2A wall adapter.

boAt Crest App Setup & Bluetooth Calling FAQs

Q: How do I pair Watch Wave Convex with the boAt Crest App?

Download ‘boAt Crest’ from Google Play Store or Apple App Store. Register with your mobile number via OTP, open the app, tap ‘Add Device’, and select ‘Wave Convex’. Confirm the prompt on your watch screen.

Q: How do I configure Bluetooth Calling audio?

Ensure the watch is connected in the Crest app (BLE 5.3). Next, connect to ‘Wave Convex_BT’ in your smartphone’s Bluetooth settings to route call audio through the watch speaker and mic.

Health Sensors, 700+ Sports & Water Resistance FAQs

Q: How do 700+ Sports Modes work on Wave Convex?

Through the boAt Crest App, you can configure your top 20 sports modes on the watch dial, choosing from 700+ activities. Short press the side button, tap ‘Sports’, select your workout, and short press to start/pause.

Q: Why is sleep tracking not recording short naps?

Sleep tracking requires wearing the watch securely overnight for at least 3 hours. Night sleep classification tracks Deep, Light, REM, and Awake stages.

Q: Is Watch Wave Convex waterproof?

Yes, it has an IP68 rating, providing complete protection against dust, sweat, and rain splashes during workouts. Avoid hot water, steam, and saunas.

Need Official boAt Support?

If you require further technical assistance or warranty support, contact boAt care:

Customer Care Phone: 022-6918-1920 (Mon – Sat, 9:00 AM – 7:00 PM)
WhatsApp Support: +91-9667700177
Official Support Page: boAt Watch Wave Convex Support