Categories: Boat Support

boAt Watch Wave Fit Call

Official Support & Troubleshooting Guide

boAt Watch Wave Fit Call

Complete User Guide, Technical Specifications & Exhaustive Troubleshooting Manual

1.69″ HD Vibrant Screen | 20 Contacts On-Wrist Calling | 8 Days Long Battery Life

Verified Source: Compiled directly from the Official boAt Watch Wave Fit Call Support Documentation.

1.69″ HD
Vibrant Screen
20 Contacts
On-Wrist Calling
8 Days
Long Battery Life

Overview: boAt Watch Wave Fit Call

The boAt Watch Wave Fit Call is a dependable fitness and calling smartwatch equipped with a vibrant 1.69-inch (4.29 cm) HD display, Bluetooth v5.3 calling with on-wrist dial pad and 20-contact memory storage, an 8-day battery life (300mAh), and comprehensive health telemetry via the boAt Wave App.

Technical Specifications

Specification Details
Model Name boAt Watch Wave Fit Call
Display Type 1.69″ (4.29 cm) HD Capacitive Color Touchscreen
Bluetooth Calling Yes (v5.3 BLE + Classic Audio, Dial Pad, 20 On-Wrist Contacts)
Bluetooth Version v5.3
Battery Capacity 300mAh Lithium Polymer
Battery Life Up to 8 Days Normal Usage / ~2 Days on BT Calling
Charging Type Magnetic Contact Cable (5V / 2A Input, ~2 Hours)
Water Resistance IP68 Dust, Sweat & Splash Resistance
Health Sensors Optical PPG Heart Rate, SpO2 Blood Oxygen, Sleep Monitor, Guided Breathing
Operating Temperature -10°C to 45°C
Companion App boAt Wave App (Android 6.0+ & iOS 12.0+)

Exhaustive Frequently Asked Questions & Troubleshooting Manual

Charging & Battery Performance FAQs

Q: How do I charge Watch Wave Fit Call and what adapter is recommended?

Attach the magnetic charging pins to the contact pads on the back panel of the watch. Connect the USB-A end to a certified 5V / 2A power adapter, power bank, or computer port. Charging takes approximately 2 hours for a full cycle.

Q: What should I do if the watch is not charging?

1. Inspect the magnetic charging connector behind the watch for sweat residue, dirt, or rust.
2. Clean both the watch charging pads and cable pins with a dry cotton swab or mild alcohol wipe.
3. Verify that you are using a 5V 2A power adapter and avoid uncertified high-voltage fast chargers.
4. If the battery was completely drained, keep it connected for at least 20 minutes to jump-start charging.

Q: How do I check remaining battery percentage?

The battery percentage is displayed on the main watch face and in the pull-down shortcut control center.

boAt Wave App Setup & Bluetooth Calling FAQs

Q: How do I install the boAt Wave App and pair the watch?

1. Download ‘boAt Wave App’ from Google Play Store (Android 6.0+) or Apple App Store (iOS 12.0+).
2. Register with mobile OTP and grant Location/Bluetooth permissions.
3. Tap ‘Start Setup’ → ‘Add Device’ → Select ‘Wave Fit Call’.
4. Accept the pairing confirmation prompt on the watch screen.

Q: How do I store and sync favorite contacts for calling?

Open the boAt Wave App → Device Features → Favorite Contacts → Add up to 20 frequent contacts. Once synced, you can dial contacts directly from your watch without touching your phone.

Q: What should I do if the watch frequently disconnects from Bluetooth?

1. Keep your smartphone and watch within the standard 7–10m operational distance.
2. Disable ‘Battery Optimization’ for the boAt Wave App in your phone’s battery settings and lock the app in the background tray.
3. Keep Bluetooth and GPS location continuously enabled on your phone.

Notifications & Music Control FAQs

Q: Why am I not receiving call, WhatsApp, or message alerts on the watch?

1. Open boAt Wave App → Notification Settings → Toggle ON Call Alert, SMS Alert, and app notifications.
2. Ensure your phone’s Notification Center is configured to show incoming alerts on the lock screen.
3. Check that ‘Do Not Disturb’ (DND) mode is turned OFF on both the watch and your phone.
4. Perform a pull-down sync in the app homepage to refresh notification permissions.

Q: How do I control music playback from Watch Wave Fit Call?

Enable music control in the boAt Wave App. Start playback on any music streaming app on your phone (Spotify, YouTube Music, Apple Music). Open the ‘Music Control’ icon on the watch to Play, Pause, Skip tracks, and adjust volume.

Health Sensors, Sleep & Step Counter Accuracy FAQs

Q: Why is sleep tracking not recording short naps?

The sleep tracking algorithm requires a continuous resting duration of at least 3 hours to classify sleep into Deep, Light, REM, and Awake stages. Sleep sessions under 3 hours are not recorded.

Q: What do the blinking Green and Red lights on the back mean?

The Green optical LED detects blood volume pulses to measure real-time Heart Rate. The Red optical LED measures reflective light absorption to estimate Blood Oxygen (SpO2). Disclaimer: The data is for daily fitness reference only and is not medical equipment.

Q: Why does the watch record steps when I am sitting or typing?

The internal 3-axis motion sensor tracks rhythmic wrist acceleration. Continuous hand gestures (typing, gaming, bumpy car rides) can occasionally register small step count variations.

Device Navigation & Water Protection FAQs

Q: How do I change watch faces and adjust screen brightness?

Watch Faces: Long press on the home screen to switch between built-in faces, or use boAt Wave App → Cloud Watch Faces for 100+ options.
Brightness: Go to Settings → Brightness (choose from 3 levels).
Camera Control: Use the Camera widget on the watch to click pictures remotely on your phone.

Q: Is Watch Wave Fit Call waterproof?

Yes, it has an IP68 rating, providing complete protection against dust, sweat, and rain splashes during workouts. It is not suitable for hot baths, saunas, or deep-sea diving.

Need Official boAt Support?

If you require further technical assistance or warranty support, contact boAt care:

Customer Care Phone: 022-6918-1920 (Mon – Sat, 9:00 AM – 7:00 PM)
WhatsApp Support: +91-9667700177
Official Support Page: boAt Watch Wave Fit Call Support

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