boAt Watch Wave Neo Plus

Official Support & Troubleshooting Guide

boAt Watch Wave Neo Plus

Complete Setup, Technical Specifications & Exhaustive Troubleshooting Manual

1.96″ HD Expansive HD Screen | 700+ Sports Active Fitness Modes | BT Calling Direct Voice Calling

Verified Source: Compiled directly from the Official boAt Watch Wave Neo Plus Support Documentation.

1.96″ HD

Expansive HD Screen

700+ Sports

Active Fitness Modes

BT Calling

Direct Voice Calling

Overview: boAt Watch Wave Neo Plus

The boAt Watch Wave Neo Plus presents an ultra-large 1.96-inch HD display, 700+ active sports modes, Bluetooth Calling with dedicated dialer, and extensive health monitoring via the boAt Crest App.

Step-by-Step Setup & Configuration Guide

1. Charge First

Connect to the magnetic charger and charge up to 100% using a 5V 2A adapter before first boot.

2. boAt Crest App Setup

Download boAt Crest from Play Store or iOS App Store, register via OTP, and accept location and Bluetooth permissions.

3. Pair Device

Tap ‘Add Device’ → Select ‘Wave Neo Plus’ → Accept pairing on the watch.

4. Bluetooth Calling Activation

Connect to ‘Wave Neo Plus_BT’ in phone Bluetooth settings to route call audio.

Technical Specifications

Specification	Details
Model Name	boAt Watch Wave Neo Plus
Display Type	1.96″ (4.97 cm) HD Color Capacitive Touch Screen
Bluetooth Calling	Yes (BLE 5.1, Inbuilt Mic & Speaker, Dial Pad)
Battery Capacity	260mAh Lithium Polymer
Battery Life	Up to 7 Days Normal Usage / 2 Days BT Calling
Charging Type	Magnetic Contact Cable (5V / 2A Input, ~2 Hours)
Water Resistance	IP68 Dust, Sweat & Splash Resistance
Sports Modes	700+ Active Sports Tracking Modes
Companion App	boAt Crest App (Android 7.0+ & iOS 13.0+)

Exhaustive Frequently Asked Questions & Troubleshooting Manual

Charging & Battery Life FAQs

Q: How do I charge Watch Wave Neo Plus?

Attach the magnetic charging pins to the rear charging contacts of the watch and connect to a certified 5V 2A power adapter. Full charge takes around 2 hours.

Q: What should I do if the watch is not charging?

Clean the magnetic charging connector behind the watch with an alcohol swab to remove sweat or lint. Ensure you are using a certified 5V 2A wall adapter.

boAt Crest App Setup & 700+ Sports Modes FAQs

Q: How do I pair Watch Wave Neo Plus with the boAt Crest App?

Download ‘boAt Crest’ from Google Play Store or Apple App Store. Register with your mobile number via OTP, open the app, tap ‘Add Device’, and select ‘Wave Neo Plus’. Confirm the prompt on your watch screen.

Q: How do 700+ Sports Modes work on Wave Neo Plus?

Through the boAt Crest App, you can configure your top 20 sports modes on the watch dial, choosing from 700+ activities. Short press the side button, tap ‘Sports’, select your workout, and short press to start/pause.

Health Sensors, Stress & Water Resistance FAQs

Q: Why is sleep tracking not recording short naps?

Sleep tracking requires wearing the watch securely overnight for at least 3 hours. Night sleep classification tracks Deep, Light, REM, and Awake stages.

Q: Is Watch Wave Neo Plus waterproof?

Yes, it has an IP68 rating, providing complete protection against dust, sweat, and rain splashes during workouts. Avoid hot water, steam, and saunas.

Need Official boAt Support?

If you require further technical assistance or warranty support, contact boAt care:

Customer Care Phone: 022-6918-1920 (Mon – Sat, 9:00 AM – 7:00 PM)
WhatsApp Support: +91-9667700177
Official Support Page: boAt Watch Wave Neo Plus Support