Categories: Boat Support

boAt Watch Xtend Pro

Official Support & Troubleshooting Guide

boAt Watch Xtend Pro

Complete User Guide, Technical Specifications & Exhaustive Troubleshooting Manual

1.78″ AMOLED 60Hz Smooth Display | BT Calling Built-in Speaker & Mic | 30 Mins Rapid Fast Charge

Verified Source: Compiled directly from the Official boAt Watch Xtend Pro Support Documentation.

1.78″ AMOLED
60Hz Smooth Display
BT Calling
Built-in Speaker & Mic
30 Mins
Rapid Fast Charge

Overview: boAt Watch Xtend Pro

The boAt Watch Xtend Pro combines a 1.78-inch (4.52 cm) AMOLED display boasting a silky-smooth 60Hz refresh rate, true blacks, and dedicated Bluetooth Calling. Outfitted with 700+ active sports modes, 30-minute rapid charging, and full health telemetry via the boAt Crest App.

Technical Specifications

Specification Details
Model Name boAt Watch Xtend Pro
Display Type 1.78″ (4.52 cm) AMOLED HD Screen (60Hz Smooth Refresh Rate)
Bluetooth Calling Yes (Built-in Speaker & Mic, Dial Pad, 10 Contacts on Wrist)
Bluetooth Version v5.0 (BLE)
Battery Capacity 230mAh Lithium Polymer
Charging Time About 30 Minutes Rapid Fast Charging
Battery Life Up to 7 Days Normal Usage / Up to 2 Days with BT Calling
Charging Interface Magnetic Contact Charger (5V / 2A Input)
Water Resistance IP68 Dust, Sweat & Splash Resistance
Sports Modes 700+ Active Sports Modes (20 Built-in Dials)
Health Sensors Optical PPG Heart Rate, SpO2 Blood Oxygen, HRV Stress, Sleep Tracker
Companion App boAt Crest App (Android 7.0+ & iOS 13.0+)

Exhaustive Frequently Asked Questions & Troubleshooting Manual

Charging & Fast Charge Guidelines FAQs

Q: How fast does Watch Xtend Pro charge and what adapter is recommended?

Watch Xtend Pro charges in approximately 30 minutes thanks to rapid fast charging. Attach the magnetic charging cable to the rear pins and connect to a 5V 2A wall adapter.

Q: What should I do if the watch is not charging?

1. Clean the gold magnetic charging contacts on the watch back and the charging cable with an alcohol swab.
2. Ensure you are using a certified 5V 2A adapter.
3. Verify the magnetic cable snaps firmly in the correct polarity.

boAt Crest App Setup & Bluetooth Calling FAQs

Q: How do I pair Watch Xtend Pro with my phone?

1. Download the ‘boAt Crest’ app from Play Store or iOS App Store.
2. Register with mobile OTP and grant all permissions.
3. Tap ‘Start Setup’ → ‘Add Device’ → Select ‘XTENDPROCALL_XXXX’.
4. Tap ‘Yes’ on the watch screen to bind.

Q: What does the Bluetooth status icon indicate on the watch?

Half Blue / Half Grey Icon: Connected only to the boAt Crest app for data & notifications (Calling audio disconnected).
Solid Complete Blue Icon: Fully paired with both BLE and Phone Bluetooth Call Audio. You can make and answer calls directly from the watch.

Q: How do I sync contacts for Bluetooth Calling?

Open the boAt Crest App → Device Features → Sync Contacts → Add up to 10 frequent contacts to access them directly from the on-wrist phonebook.

Health Sensors, HRV Stress & 700+ Sports Modes FAQs

Q: How do 700+ Sports Modes work on Xtend Pro?

Through the boAt Crest App, you can configure your top 20 sports modes on the watch dial, choosing from 700+ workout activities. Short press the side button, tap ‘Sports’, select your workout, and short press to start/pause. (Workouts under 1 minute are not saved).

Q: How is Stress Level calculated?

Stress is measured via Heart Rate Variability (HRV):
1% – 29%: Relaxed
30% – 59%: Normal
60% – 79%: Medium Stress
80% – 99%: High Stress (use Guided Breathe Mode to relax).

Q: Why is sleep tracking not recording accurately?

Sleep monitoring requires wearing the watch securely overnight for at least 3 hours. Night sleep classification tracks Deep, Light, REM, and Awake stages. Morning arm movement between 6 AM and 8 AM can trigger early wake detection.

Navigation, Camera & Water Resistance FAQs

Q: How do I change watch faces and adjust screen brightness?

Watch Faces: Long press on the home screen to switch between 4 default watch faces, or use boAt Crest App → Cloud Watch Faces for 100+ creative options.
Brightness: Go to Settings → Brightness (select from 3 levels).
Camera Control: Open the Camera widget on the watch to click pictures remotely.

Q: Is Watch Xtend Pro waterproof?

Yes, it has an IP68 rating, ensuring protection against dust, sweat, and rain splashes. It is not suitable for hot baths, saunas, or deep-sea diving.

Need Official boAt Support?

If you require further technical assistance or warranty support, contact boAt care:

Customer Care Phone: 022-6918-1920 (Mon – Sat, 9:00 AM – 7:00 PM)
WhatsApp Support: +91-9667700177
Official Support Page: boAt Watch Xtend Pro Support

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