boAt Wave Genesis Pro

Official Support & Troubleshooting Guide

boAt Wave Genesis Pro

Complete Setup, Technical Specifications & Exhaustive Troubleshooting Manual

1.96″ HD Expansive Screen | Rotating Crown Tactile Navigation | BT Calling HD Speaker & Mic

Verified Source: Compiled directly from the Official boAt Wave Genesis Pro Support Documentation.

1.96″ HD

Expansive Screen

Rotating Crown

Tactile Navigation

BT Calling

HD Speaker & Mic

Overview: boAt Wave Genesis Pro

The boAt Wave Genesis Pro introduces next-generation smartwatch engineering with an expansive 1.96-inch HD display, functional rotating crown, Bluetooth Calling with custom ringtones, 100+ active sports modes, and real-time health telemetry via the boAt Crest App.

Step-by-Step Setup & Configuration Guide

1. Full Charge

Connect Wave Genesis Pro to its magnetic charger and charge for 2 hours with a 5V 2A adapter before first boot.

2. boAt Crest App Setup

Download ‘boAt Crest’ from Play Store or App Store, register via OTP, and accept Bluetooth and Location permissions.

3. Device Pairing

Tap ‘Add Device’ → Select ‘Wave Genesis Pro’ → Confirm pairing on the watch screen.

4. Calling Setup

Pair with ‘Wave Genesis Pro_BT’ in phone Bluetooth settings for direct on-wrist calls.

Technical Specifications

Specification	Details
Model Name	boAt Wave Genesis Pro
Navigation	Functional Rotating Crown for Menu & Watch Face Navigation
Display Type	1.96″ (4.97 cm) HD Color Capacitive Touchscreen
Bluetooth Calling	Yes (BLE 5.1, On-Wrist Dial Pad, HD Speaker & Mic)
Battery Capacity	260mAh Lithium Polymer
Battery Life	Up to 7 Days Normal Usage / 2 Days BT Calling
Charging Type	Magnetic Pogo Cable (5V / 2A Input, ~2 Hours)
Water Resistance	IP68 Dust, Sweat & Splash Resistance
Sports Modes	100+ Active Sports Tracking Modes
Companion App	boAt Crest App (Android 7.0+ & iOS 13.0+)

Exhaustive Frequently Asked Questions & Troubleshooting Manual

Rotating Crown & Charging FAQs

Q: How do I use the Functional Rotating Crown on Wave Genesis Pro?

Rotate the side crown dial to smoothly scroll through menu lists, zoom in/out of widget trays, and switch between installed watch faces with physical tactile feedback.

Q: How do I charge Wave Genesis Pro?

Attach the magnetic charging pins to the rear charging contacts of the watch and connect to a 5V 2A wall adapter. Full charge takes around 2 hours.

boAt Crest App Setup & Bluetooth Calling FAQs

Q: How do I pair Wave Genesis Pro with the boAt Crest App?

Download ‘boAt Crest’ from Play Store or App Store. Register via mobile OTP, tap ‘Start Setup’ → ‘Add Device’ → Select ‘Wave Genesis Pro’, and confirm the pairing prompt on your watch screen.

Q: How do I configure Bluetooth Calling audio?

Ensure the watch is connected in the Crest app (BLE 5.1). Next, connect to ‘Wave Genesis Pro_BT’ in your smartphone’s Bluetooth settings to route call audio through the watch speaker and mic.

Health Sensors, Stress & Water Resistance FAQs

Q: Why is sleep tracking not recording accurately?

Sleep tracking requires wearing the watch securely overnight for at least 3 hours. Night sleep classification tracks Deep, Light, REM, and Awake stages.

Q: Is Wave Genesis Pro waterproof?

Yes, it has an IP68 rating, providing complete protection against dust, sweat, and rain splashes during workouts. Avoid hot water, steam, and saunas.

Need Official boAt Support?

If you require further technical assistance or warranty support, contact boAt care:

Customer Care Phone: 022-6918-1920 (Mon – Sat, 9:00 AM – 7:00 PM)
WhatsApp Support: +91-9667700177
Official Support Page: boAt Wave Genesis Pro Support