boAt Lunar Discovery Pro
Complete FAQ & Troubleshooting Guide
3.53 cm Screen Display | Bluetooth 5.3 Bluetooth Wireless | IP67 Water Resistance
Information compiled and verified from the official boAt Lunar Discovery Pro support page.
3.53 cm
Screen Display
Bluetooth 5.3
Bluetooth Wireless
IP67
Water Resistance
About the Lunar Discovery Pro
Lunar Discovery Pro is a premium smartwatch featuring a 1.39” HD Display and Bluetooth 5.3 connectivity, compatible with Android 7.0+/iOS 14.0+ devices. It is rated IP67 for water resistance and offers up to 7 days of working time from its 300 mAh battery. The watch provides comprehensive health monitoring (Heart Rate, SpO2, Stress, Sleep) and numerous workout modes, all managed through the dedicated boAt Crest app.
Technical Specifications
| Specification | Details |
|---|---|
| Model | Lunar Discovery Pro |
| Display Type | 1.39” (3.53 cm) HD Display |
| Battery Capacity | 300 mAh |
| Bluetooth Version | Bluetooth 5.3 |
| Charging Time | Up to 1.5 Hours |
| Working Time | Up to 7 Days |
| Water Resistance | IP67 |
| Net Weight | 20 g |
Frequently Asked Questions & Troubleshooting Guide
Setup, Bluetooth & Connectivity
Q: How to install the App?
• Via QR Code Scanning:
• Find the QR code on the product manual of Lunar Discovery Pro for installing the boAt Crest App on your device.
• Open the QR Code Scanner app on your device and scan the code present on the user manual as well as inside the watch settings.
• Thereafter, follow the on-screen instructions to install the boAt Crest app on your device.
• Via Searching the app on Google Play or Apple Play Store:
• On Google Play or the Apple App Store, in the search bar, type ‘boAt Crest’ and enter search.
• You will see the boAt Crest app in the search result list.
• Click on the install button to install the boAt Crest app on your media device.
Q: How to connect the device with the App?
• First, make sure that your phone OS is either Android 7.0 and above or iOS 14.0 and above.
• Download the boAt Crest app from the Play Store (Android) and the App Store (iOS).
• When you open the app, please allow all permissions.
• Register with your mobile number by accepting the terms and conditions.
• You will receive a verification code as an SMS; enter the verification code in the app.
• Follow the instructions on the app, and you will find Lunar Discovery Pro smartwatch in the available devices list.
• Click on LDISCOVERYPRO\_XXXX to pair the Lunar Discovery Pro Smartwatch with your phone.
• This will complete the pairing process, after which the Lunar Discovery Pro Smartwatch will start syncing with the app.
• The smartwatch is unable to connect with the phone
• First, make sure that your phone OS is either Android 7.0 and above or iOS 14.0 and above.
• Download the boAt Crest app from the Play Store (Android) and the App Store (iOS).
• When you open the app, please allow all permissions.
• Register with your mobile number by accepting the terms and conditions.
• You will receive a verification code as an SMS; enter the verification code in the app.
• Follow the instructions on the app, and you will find Lunar Discovery Pro smartwatch in the available devices list.
• Click on LDISCOVERYPRO\_XXXX to pair the Lunar Discovery Pro Smartwatch with your phone.
• This will complete the pairing process, after which the Lunar Discovery Pro Smartwatch will start syncing with the app.
• The smartwatch often disconnects from the watch
• The operational distance for the Bluetooth is 7-10 m.
• It is ideal that the phone and watch are in direct contact with each other.
• If the Bluetooth is still disconnecting, close the app, switch off and switch on the Bluetooth, and start the app again.
• Make sure the app is always running in the background.
• The smartwatch does not connect automatically
• Go to the “More > Help & Feedback > Troubleshoot Connectivity” section in the app, select all three options, and tap on the troubleshoot button.
• Now go to the app home screen, and the watch should connect automatically.
• Alternatively, you can click on the question mark (?) icon on the top right to access the Troubleshoot Connectivity option as well and follow the rest of the instructions mentioned above.
• If the problem persists, toggle your phone Bluetooth or close the app and try again.
• If this still does not work, please restart the phone and try to connect again.
• For iOS users: Please go to the Phone Bluetooth screen and tap on the “i” icon against the watch name.
• Forget the device and relaunch your app; there should be a pop-up message to pair the watch. Tap on the pair option.
• The smartwatch is not charging or if the battery life is low
• Attach the magnetic end of the charging cable, which comes with the watch package, to the charging pad of the watch located on the back of the watch.
• Connect the other end of the cable, which is a USB-A end, to a 5V/2A rated power adapter, power bank, or a computer.
• Lunar Discovery Pro’s display will show the charging status and charging percentage while charging.
• Note: If Lunar Discovery Pro is connected to a computer USB port for charging, the speed of charging will be less as the power pushed by the USB port of a computer is less than a 5V/2A rated power adapter.
• Before using Lunar Discovery Pro for the first time, please fully charge the smartwatch first.
• Charge through a wall adapter: Specifications of the adapter must be 5V/2A.
• The data is taking too long to sync to the app.
• To sync the data to the app, go to the app’s homepage and drag down the screen. This will start the syncing process, and data will be synced to the app.
• Make sure you are in Bluetooth range and that your watch and app are nearby when you are syncing the data.
• If the app is taking too long to sync or it gets stuck while syncing, unbind the device from the app and reconnect again.
• If you continue to have data sync issues, please restart your phone and try again.
• The smartwatch is not getting call or message notifications
• Make sure call alert and message alert are enabled from the app.
• Sync the watch after enabling these features.
• Even if the notifications are not coming, switch off your phone’s Bluetooth and again switch on OR restart your phone.
• Try uninstalling and installing the boAt Crest and then start the binding process with the watch and check whether the issue is persisting or not.
• Reset the watch and check whether the function is working or not.
• I cannot control music from the watch
• Open the music player on your phone, select a song which you want to play, and control from music (play/pause/next/previous/volume up down)
• Note 1: Make sure you enable music control from the app first.
• Note 2: Make sure the watch is connected with the app.
• The lift up/wake up gesture not responding
• We have designed the watch so that the display is active on a slight flick of the wrist.
• The tracker may take a second or two to light up the screen.
• Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid.
• I cannot to see the sleep data on the watch
• Short press the side button > sleep > view sleep record.
• To see the detailed sleep pattern, sync your watch with the app
• The heart rate monitor is not taking the reading well
• Check if the user has hair, a tattoo, skin complexion, or scarring, as this might affect the readings.
• Wearing the watch too loosely or too tightly might also affect the readings.
• Check if the heart rate sensor (on the bottom of the watch) is glowing green; if working properly, it should glow green.
• Check if the device was not subject to any mishandling, broken wires, or exposed to hazards like fire and liquid.
• The heart rate, spO2, are not showing accurate data
• SpO2 and heart rate monitoring are only for reference.
• Data may not match with the medical equipment.
• This watch is not medical equipment.
• The watch show the step count even when I am not walking
• Your watch is tracking the movement of your wrist.
• If you are doing something that requires a lot of hand movement, then the step count can be affected.
• I cannot set watch face from the app
• To access watch faces from the app, users should log in to the app first.
• General FAQs
• ============
• Device Controls
• Product Features
• Water / Dust Protection
Q: Can I use the watch out of range of my phone’s Bluetooth?
• Yes, step counting, heart rate monitoring, calorie counting and sports modes can be recorded directly on your watch while your phone is not connected.
• The watch has some internal memory to record this data.
• Once you are in contact with your phone, you can sync the data to the app.
Charging & Battery Life
Q: How to Power On the watch?
• Long press the side button of the Lunar Discovery Pro for 3-5 seconds to turn the watch on.
• Raise your wrist to wake up the screen of the watch.
Q: How to Power Off the watch?
• While Lunar Discovery Pro is on, long press on the side button to shut down the power-off option. This would lead to the watch turning off.
Display, Features & Performance
Q: How to change the watch face?
• Method 1: Using the Power Button (Upper Side Button)
• Rotate the upper side button to scroll through the default watch faces.
• Stop on the one you want to apply to—it will be set automatically.
• Method 2: Long Press on the Home Screen
• Long-press the home screen for a few seconds.
• Swipe to browse available watch faces.
• Tap the one you want to set as default.
• There are 4 default watch faces available on the watch
Q: How to control the screen brightness?
• Go to the Menu of the watch.
• Inside the menu, select the ‘Settings’ option.
• Inside the ‘Settings’ option, select the ‘Brightness’ option.
• Brightness of the watch screen can be changed as per the user’s preference using the slider. Slide the bar upwards to increase the brightness and slide it down to reduce the brightness.
Q: How to customize the watch face with my own image?
• Users can also set the background image to any selected watch face from the app.
Health, Calling & Microphone
Q: How to track the heart rate?
• From the watch home screen, swipe left or right to reach the ‘Heart Rate’ icon.
• Tap on Heart Rate >> Your Heart Rate measurement will get started.
• Stay still while the Heart Rate measurement is in progress, and you can see the HR value on the screen.
Device Troubleshooting & FAQs
Q: How to access the main menu?
• Swipe right from the home screen to open various modes.
Q: How to access the shortcut menu?
• Swipe down on the home screen for the shortcut menu.
• There are 6 functions in the shortcut menu: DND, Brightness, Battery Saver, Wake Gesture, Flashlight, and Settings.
Q: How to do a factory reset?
• Go to Settings > System > Factory Reset.
• Alternatively, on the home screen, Swipe down > Settings icon > System > Factory Reset.
Q: What are the different modes / options available on the watch? How to access them?
• While the user is inside the menu, tapping several icons would lead to entering the different modes on the Lunar Discovery Pro.
• Mode options on the menu include:
• Heart Rate: This is used to measure the heart rate of the users.
• Activity (step count, calories, distance): This feature allows the user to check the step count, calories burnt, and distance covered.
• Sleep Monitor: For reviewing the user’s sleep data for the previous night.
• Stress: This is used to measure the stress level of the user.
• Breath Exercise: For breathing exercises of the users.
• Weather: To get the weather forecast and updates on the go.
• Calender: For users to check their schedule and upcoming events.
• Music: For users to conveniently listen to their favorite tunes.
• SpO2: For users to measure blood oxygen levels, which can help you understand your respiratory health.
Q: How to track the exercises through sports mode?
• There are multiple workout modes available on the watch, such as outdoor running, indoor walking, outdoor cycling, mountaineering, hiking, etc.
• You can also add or replace the activities according to your preference using the boAt Crest app.
• Tap on any workout mode to start, and the watch will start recording the duration of the activity.
• Press the side button or swipe right to pause or stop the activity.
• Note: The activity will not be recorded if it is less than 3 minutes in duration.
Q: How to measure the blood oxygen level?
• You can measure it on the watch and view the details on the Crest app.
• Swipe left from the watch home screen >> Go to SpO2>> Tap measure.
• After the measurement, please sync the SPO2 values to the boAt Crest app.
Q: How to control the music?
• Inside the menu, click on the ‘Music Control’ icon on the watch to enter the music control feature.
• While listening to music, users can play, pause, move back to the previous track, jump forward to the next track and control the volume of the music.
• Note: This feature might not work for some of the music apps with different control protocols.
Q: How to access the camera control feature?
• Inside the menu, click on the ‘Camera Control’ icon on the watch to access the remote camera.
• Click again on the camera icon to open the camera app on the media device.
• Note: Turn the camera on from your phone to use this feature.
Q: What is breath mode?
• It is a feature available on the watch where users can use it to do breathing exercises.
• This feature will allow users to monitor and rate the quality of breathing.
• Click on the breath exercises icon to regulate your breathing by doing breathing exercises.
• You can set the time and intensity level of the exercise.
Q: Does the watch have a camera control feature?
• Yes, Lunar Discovery Pro does have a camera feature.
Q: Can I set goals in sports mode?
• Yes, users can set individual goals for every sports mode.
Q: There are green and red lights blinking on the bottom side of the watch. What are those for?
• The green lights are used to monitor your heart rate.
• There is an optical sensor that detects the passage of the blood and then estimates the heart rate based on that information.
• Red light is the blood oxygen sensor.
Q: Is the watch water proof?
• The water resistance level of the Lunar Discovery Pro smartwatch is IP67.
• NoYes
Need More Help?
For additional support and warranty queries, please contact boAt support:
Phone: 022-6918-1920 (9 AM – 7 PM, Closed Sundays & Holidays)
WhatsApp: +91-9667700177 (Available for quick assistance)
Official Support Page: boAt Lunar Discovery Pro Support