1. Ensure the device is in pairing mode – hold the MFB for 2 seconds until alternating red/blue LEDs flash
2. Clear the pairing list: press and hold Volume + and Volume – for about 5 seconds in standby mode
3. Confirm the device is within 10m range with no obstructions
4. If prompted for a passcode, enter 0000 or 1234
5. Check for software issues on your phone; try forgetting the device or updating mobile software

1. Restart the device
2. Perform a factory reset
3. Test with different devices and media players to isolate the issue
4. Remove any obstructions and move closer to the connected device

1. Pair to the first phone as per usual procedure, then switch off both the earphones and the first phone’s Bluetooth
2. Switch the earphones back on and pair to the second phone
3. Switch the first phone’s Bluetooth back on – the earphones should reconnect to both
4. Try dual pairing with other devices to isolate the issue

1. Test the charging cable with another device
2. Use only 5V/2A chargers
3. Charge until the red light turns off completely
4. Check the battery hasn’t been tampered with or exposed to electrical damage
5. Clean the charging port with a cotton swab if clogged with dirt
6. Confirm the adapter and cable support fast charging

1. Set your phone’s equalizer to Normal/Default/Zero/None
2. Reset the device or clear the paired devices list
3. Clean ear wax buildup with a cotton swab and alcohol, then air dry
4. Ensure no obstructions and stay within 10m Bluetooth range

1. Set the connected device’s equalizer to Normal/Default/Zero/None
2. Reset the device or clear the paired devices list

1. Confirm the device has been fully charged (red light turns blue when complete)
2. Use only 5V/2A output chargers
3. Check for mishandling, broken wires, or exposure to sunlight/fire hazards

1. Test whether controls work while connected to a different device
2. Forget the device and pair again
3. Verify the media player supports Bluetooth controls
4. Check for physical damage or hazard exposure

1. Check that Google Assistant or Siri is enabled on your paired device
2. Triple-press the MFB; this may be restricted by default on some devices

1. Reset the earphones
2. Ensure the microphone isn’t blocked by any particles
3. Hold the microphone at an adequate distance to pick up your voice
4. Test with a voice recorder to confirm mic function
5. Check the mic wasn’t exposed to sunlight, fire, or liquid beyond its resistance rating

Talk time is up to 24 hours. Music playtime ranges from 13 to 24 hours depending on whether ANC and Crystal Bionic Sound are active. Full charging takes about 1.5 hours.

Crystal Bionic Sound, powered by DIRAC Opteo™, constantly optimizes the audio for an enhanced musical experience. Double press the MFB to switch it on; double press again to switch it off and enter Battery Saver Mode.

Single press the ANC button to cycle through ANC ON, Ambient Mode, and Normal Mode. By default, the neckband starts in ANC OFF mode the first time you use it.

Yes, Rockerz 333 ANC offers up to 25dB Active Noise Cancellation as well as ENx™ Environmental Noise Cancelling for calls.

No, Rockerz 333 ANC does not support low latency mode.

For ASAP™ Charge to work effectively, use a Type-C adapter with 5V/2A specification.

boAt Rockerz 333 ANC earphones are IPX4 certified, meaning they can withstand a low-pressure water jet spray but cannot withstand being submerged in water. It’s recommended not to use them during swimming sessions.