boAt Watch Lunar Connect Plus

Official Support & Troubleshooting Guide

boAt Watch Lunar Connect Plus

Complete User Guide, Technical Specifications & Exhaustive Troubleshooting Manual

1.43″ AMOLED Always-On Display | 15 Days Ultra Battery Life | ENx™ Call AI Noise Cancellation

Verified Source: Compiled directly from the Official boAt Watch Lunar Connect Plus Support Documentation.

1.43″ AMOLED
Always-On Display

15 Days
Ultra Battery Life

ENx™ Call
AI Noise Cancellation

Overview: boAt Watch Lunar Connect Plus

The boAt Watch Lunar Connect Plus is an elite circular smartwatch featuring a vibrant 1.43-inch AMOLED display with Always-On support, Bluetooth v5.3 calling equipped with ENx™ AI noise cancellation, an extraordinary 15-day battery life, and complete fitness tracking via the boAt Crest App.

Technical Specifications

SpecificationDetails
Model NameboAt Watch Lunar Connect Plus
Display Type1.43″ (3.63 cm) Round AMOLED Screen (Always-On Display Supported)
Calling TechnologyENx™ AI Environmental Noise Cancellation Bluetooth Calling
Bluetooth Versionv5.3 (Ultra-Low Power BLE + HD Audio)
Battery Capacity300mAh Lithium Polymer
Battery LifeUp to 15 Days in Standard Mode / Up to 3-4 Days on BT Calling
Charging TimeLess than 2 Hours Rapid Magnetic Charge
Charging TypeMagnetic Pogo Pin Cable (5V / 2A Input)
Water ResistanceIP68 Dust, Sweat & Splash Resistance
Sports Tracking100+ Sports Modes with Gamified Crest Badges
Companion AppboAt Crest App (Android 7.0+ & iOS 12.0+)

Exhaustive Frequently Asked Questions & Troubleshooting Manual

Charging, Battery Life & Power FAQs

Q: How long does the battery last and how do I charge it?

The 300mAh battery delivers up to 15 days of endurance on standard settings and 3–4 days with active Bluetooth calling. Attach the magnetic charging cable to the rear pins and connect to a 5V 2A adapter. Full charge takes less than 2 hours.

Q: What to do if Lunar Connect Plus is not charging?

1. Clean the magnetic charging connector behind the watch with an alcohol swab to remove sweat or dirt.
2. Ensure you are using a 5V 2A rated wall adapter.
3. Verify the magnetic pins snap securely into place.

App Pairing & ENx™ Bluetooth Calling FAQs

Q: How do I install the boAt Crest App and connect the watch?

Download ‘boAt Crest’ from Play Store (Android 7.0+) or App Store (iOS 12.0+). Register with your phone number via OTP, open the app, tap ‘Add Device’, and select ‘Lunar Connect Plus’. Confirm the prompt on the watch screen.

Q: How does ENx™ Noise Cancellation enhance phone calls?

The built-in microphone uses boAt ENx™ algorithms to actively suppress background chatter, traffic rumble, and wind noise so your voice sounds crisp and clear on calls.

Q: Understanding Bluetooth connection icons on the watch:

Half Blue / Half Grey: Connected to the boAt Crest app for sync and notifications only.
Solid Complete Blue: Fully paired with both BLE and Phone BT Audio for making and receiving on-wrist calls.

Health Tracking, Sleep & Sports Modes FAQs

Q: How do 100+ Sports Modes work on Lunar Connect Plus?

Select ‘Sports’ from the main menu, choose your workout (Running, Cycling, Yoga, Swimming, etc.), and press start. Real-time metrics including calories burned, heart rate zones, and duration will be tracked and synced to the boAt Crest App.

Q: Why is sleep tracking not recording accurately?

Sleep tracking requires at least 3 hours of continuous resting time. Ensure the watch is worn comfortably snug on your wrist before going to bed. Sync with the app in the morning to view sleep graphs (Deep, Light, REM, Awake).

Q: Why does step count increase when typing or driving?

The internal accelerometer tracks rhythmic wrist movements. High-frequency hand motions (typing, gaming, bumpy car rides) can sometimes register slight step variations.

Controls, Custom Watch Faces & Water Protection FAQs

Q: How do I change watch faces and enable Always-On Display?

Watch Faces: Long press on the home screen to pick from stored watch faces, or use boAt Crest App → Cloud Watch Faces for 100+ designs.
Always-On Display (AOD): Go to watch Settings → Display → AOD → Select Digital or Analog clock style.
Vibration Control: Choose from None, Soft, or Strong vibration alerts in Settings.

Q: Is Watch Lunar Connect Plus waterproof?

Yes, it has an IP68 rating, making it water and sweat resistant for gym workouts and rainy weather. Avoid exposure to hot water, saunas, and salt water.

Need Official boAt Support?

If you require further technical assistance or warranty support, contact boAt care:

Customer Care Phone: 022-6918-1920 (Mon – Sat, 9:00 AM – 7:00 PM)
WhatsApp Support: +91-9667700177
Official Support Page: boAt Watch Lunar Connect Plus Support

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