boAt Watch Ultima Vogue
Complete FAQ & Troubleshooting Guide
TFT Screen Display | V5.0 Bluetooth Wireless | IP68 Water Resistance
Information compiled and verified from the official boAt Watch Ultima Vogue support page.
TFT
Screen Display
V5.0
Bluetooth Wireless
IP68
Water Resistance
About the Watch Ultima Vogue
Up your wristwear game with the Ultima Vogue smartwatch, a masterpiece of opulent luxury that seamlessly blends functionality and innovation. It is especially designed for those who effortlessly carry their distinct style with pride. This exquisite timepiece is a true reflection of your taste for the extraordinary.
Technical Specifications
| Specification | Details |
|---|---|
| Model | Ultima Vogue |
| Bluetooth Version | V5.0 |
| Working Time | Up to 7 days (in normal mode)Up to 2 days (in BT Calling) |
| Stand by Time | 30 Days |
| Screen Type | TFT |
| Screen Size | 1.96″ inches |
| Screen Resolution | 240*284 |
| Battery Capacity | 220mAh |
| Water Resistance | IP68 |
| Sensors | Heart-Rate Sensor, Blood Oxygen Sensor, 3-axis G-Sensor |
| Sports Mode | Multi sports mode |
| Other Modes | Breathe Training Mode, Steps Monitor, daily activity tracker, sleep monitoring, stress monitoring |
| Others Feature | Bluetooth calling, voice assistant, music and camera control, etc. |
| Android and iOS Version | Android 7 and above & iOS 12.0 and above |
Frequently Asked Questions & Troubleshooting Guide
Setup, Bluetooth & Connectivity
Q: How to Install the boAt Crest App?
• Process 1: Via QR code
• Find the QR code on the product manual of the Ultima Vogue for installing the boAt Crest App on the media devices of the users.
• Open the QR Code Scanner app on the user’s devices and scan the code present on the user manual of the. Ultima Vogue
• Thereafter, follow the on-screen instructions to install the boAt Crest app on the user’s device.
• Process 2 : Via Searching the app on Google Play or Apple Play Store
• On Google Play or Apple App Store, in the search bar, type ‘boAt Crest App’ and enter search.
• You will see the boAt Crest app in the search result list.
• Click on the install button to install boAt Crest app on the user’s media device.
Q: How to connect the Watch Ultima Vogue with the Crest App?
• Download the boAt Crest application, from Play Store for Android and AppStore for iOS.
• When you open the app, please allow all permissions.
• Register with your mobile number by accepting the terms and
• conditions.
• You will receive a verification code as an SMS. Enter the verification code in the app.
• Follow the instructions on the App and you will find ULTIMA VOGUE smartwatch in the available device list.
• Click on the ULTIMACALLBT to pair the ULTIMA VOGUE Smartwatch with your phone.
• This will complete the pairing process after which the ULTIMA VOGUE Smartwatch will start syncing with the app.
Q: How to enable Ultima Vogue features on the Crest app?
• Make sure your phone and watch are connected through Bluetooth
• Click on the BT call icon on the top left corner of the home dashboard (initially it will be red).
• Click on Pair Now.
• A popup for pairing with ULTIMAVOGUE\_BT should come. Click on Pair & connect
• BT call will be connected now and the BT call icon on the home dashboard will appear green
• I am not able to connect the watch with the phone
• Keep the boAt Crest app updated to the latest version
• Uninstall the Crest app (if installed)
• Install the Crest app and allow all the permissions (especially location) and deny the permission for “Battery Optimization” and “Auto-Start / Self-Start”. Now select “Ultima Vogue” on the available smart watch list and bind it. This will connect your smart watch with the app.
• If the above process doesn’t work then close all the programs on the watch → Stop and restart Bluetooth and GPS → Connect again.
• Check and enable the notification functions of your phone and keep the phone and watch in close contact.
• Note: Make sure your phone system meets Android 7.0 and above and iOS 10.0 and above.
• The smartwatch often disconnects from the watch
• The operational distance for the Bluetooth is 10m. It is ideal that phone and watch is in direct contact with each other.
• If still the Bluetooth is disconnecting, close the app, switch off and on the Bluetooth and start the app again.
• Make sure the app is running in background always.
Q: Can I use the watch out of range of my phone’s Bluetooth?
• Yes, step counting, heart rate monitoring, spO2, time can be recorded directly on your watch while your phone is not connected.
• Watch has some internal memory to record this data.
• Once you are in contact with your phone, you can sync the data to the app.
Q: How do I enable Bluetooth calling on Crest app?
• Turn the device’s Bluetooth on and bring your smartwatch closer to the device. If this doesn’t work check the following functionality:
• Enable Contact Sharing: Open Crest App > BT Calling > Connect your watch WAVESIGMA3\_XXXX > Enable Contact Sharing
• Enable Notifications: Open Crest app > Settings > Turn on Call Notifications
Q: How do I sync the data with the smartwatch?
• Your smartwatch’s data is automatically synced when you open the boAt Crest app. This may take a few seconds.
• For manual syncing, go to the app and click on “Tap to Sync” to trigger immediate data transfer.
• If this doesn’t work –
• Open the Crest app and keep the watch within Bluetooth range, i.e., less than 10 metres.
• Ensure the Bluetooth and GPS are enabled on your phone.
• Allow the app to run in the background.
Q: What permissions are needed for proper syncing?
• General permissions are needed on Android and iOS devices as below:
• On Android:
• Go to Settings > Apps > Crest > Permissions
• Enable permissions for Location, Contacts, Phone, and Notifications.
• On iOS:
• Go to Settings > Privacy
• Grant access to the Crest app for relevant permissions like Bluetooth and Notifications.
Q: How do I log out from the boAt Crest app?
• Open the boAt Crest app.
• Tap on your profile icon located at the top-right corner of the home screen.
• Scroll down and tap “Log Out”.
• Confirm the logout action in the pop-up prompt.
Q: What happens when I log out of the Crest app?
• Your smartwatch will be disconnected from your phone.
• The watch will stop syncing data with the app.
• You will stop receiving notifications on the watch.
• To regain access, you will need to log in again with your connected account (e.g., Google or email) and verify with a one-time password (OTP).
Q: How do I check the cricket scores using the Crest app?
• Follow the steps mentioned below to check the live cricket scores using the
• Crest app:
• Swipe up on the home screen to view live scores.
• Open the boAt Crest app and go to the “My Watch” section.
• Tap on “Sports Score”.
• Select “Enable” to activate live score updates on your watch.
• Turn on “Enable Score Push to Watch” for real-time updates.
• You can also enable “Vibration Alert” for score notifications.
• Now open Settings: Choose Cricket >> Then choose match type – T20 or ODI, and set your preferred update interval.
• Note:
• Alternatively, you can also choose a football score. Tap on “Get Score Update” to receive updates every 15 minutes.
• Enabling Vibration Alert may lead to increased battery consumption on the watch.
Q: Can I use the watch out of range of my phone’s Bluetooth?
• Yes, step counting, Heart rate monitoring, calorie count and sports modes can be recorded directly on your watch while your phone is not connected
• Watch has some internal memory to record this data.
• Once you are in contact with your phone, you can sync the data to the app.
Charging & Battery Life
Q: How to charge Watch Ultima Vogue ?
• Attach the magnetic end of the charging cable which comes with the watch package on the charging pad of the watch which is located on the back of the watch and connect the other end to a 5V, 2A rated power adapter or power bank or a computer.
• The watch’s display would show the charging status and charging percentage while charging.
• Note : If the watch is connected to a computer USB port for charging, the speed of charging would be less as the power pushed by the USB port of a computer is less than the 5V/2A rated power adapter
• The smartwatch is not charging or if the battery life is low
• Check if the charging connector behind the watch is clean and rust free.
• Try cleaning the charging pins with an alchohol swab / a cotton bud dipped slighly in sanitizer spirit. Once cleaned, wipe the surface with a dry cotton to not let any moisture retain on it.
• Ensure that the charger specification is of 5V 2A (Output)
Q: How to check battery charge status?
• Battery charge status is shown on the watch homepage with the percentage of the charge remaining on the watch Ultima Vogue’s battery.
Q: What are the charging norms and guidelines?
• Before using the Watch Ultima Vogue for the first time, please fully charge the smartwatch first.
• Charging through wall adapter – Specifications of the adapter: 5V, 2A
• Any other accessories could be used for charging the Watch Ultima Vogue as long as the above norms are followed.
• The data taking too long to sync with the app
• In order to sync the data to the app, go to the app’s homepage, drag down the screen. This will start the syncing process and data will be synced to the app.
• Make sure you are in Bluetooth range and watch and app are nearby when you are syncing the data.
• If the app is taking too long time to sync or it gets stuck while syncing, unbind the device with the app and reconnect again.
• If you still continue to have data sync issues, please restart your phone and try again.
• If the app is taking too long time to sync or it gets stuck while syncing, unbind the device with the app and reconnect again.
• Note: Try to sync the data of the app at least once in every 7 days to avoid huge data to be synced in a single go and to avoid any data loss.
• I am not able to see the sleep data on the watch
• Short press side button-> sleep -> view sleep record.
• To see the detailed sleep pattern, sync your watch with the app
• I am not getting call or message notifications on the watch
• Make sure call alert and message alert are enabled from the app.
• Sync the watch after enabling these features
• Even if the notifications are not coming, switch off your phone’s Bluetooth and again switch on OR restart your phone
• Try uninstalling and installing the boAt Crest and then start binding process with the watch and check if the issue is persisting.
• Reset the watch and check if the function is working or not.
• I am not able to control music on the watch
• Open the music player on your phone, select a song which you want to play, and control from music (play/pause/next/previous/volume up down)
• Note 1: Make sure you enable music control from the app first
• Note 2: Make sure the watch is connected with the app
• I am not able to set the watch face from the app
• In order to access watch faces from the app, users should log in to the app first
• The watch is not powering On
• Try to long press the multifunction button (MFB) and check if the watch is switching on or not. Flicking the wrist is enabling waking up the watch display or not.
• Check to charge the watch fully with the magnetic charging cable supplied with it via 5V 2A (output) charging adapter or via a power bank or via a computer.
• Clean the charging pins with an alcohol swab and then connect with the charger to check if the watch started taking charge
• The lift up gesture not working
• We have designed the watch so that the display is active on a slight flick of the wrist. The tracker may take a second or two to light up the screen.
• Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid
• The sleep data does not record or gets recorded incorrectly
• Make sure you wear the watch while sleeping in order to track the sleep data.
• Measure your night sleep automatically. Sleep duration and classification details (Deep, light, REM,Awake)are available on the watch and the app.
• Sleep will not be recorded if you have sleep time less than 3 hours
• Sync the watch with the app in the morning to view sleep data
• Note: Data might not be recorded correctly if a lot of movement is noticed between 6-8 AM
• The heart rate monitor does not take the reading well
• Check if the user has hair, tattoo, skin complexion, scaring, wear the watch too lose or too tight might affect the readings.
• Check if the heart rate sensor which is there on the bottom of the watch is glowing in green or not. If the sensor is working properly the sensor should glow in green colour.
• Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid
• The heart rate and spO2 does not show accurate data
• spO2 and Heart Rate monitoring is only for the reference, data may not match with the medical equipment. This watch is not a medical grade equipment.
Q: How to power On / Off the watch?
• Power On :
• Long press the button located on the right side of the Ultima Vogue it would lead to turning the watch on
• Raise your wrist to wake up the screen of the watch
• Power Off :
• While the Ultima Vogue is on, long press on the button shut down power off option, this would lead to turning the watch off
Display, Features & Performance
Q: How to control the screen brightness?
• You can control the brightness level of the watch by swiping down from the watch home screen & change the brightness level
Q: How to select the watch face?
• Tap on ‘settings’ on the home dashboard. Go to Ultima Vogue settings > watch Faces. Under the Watch faces option, select the watch face you want to set on your watch & click apply.
• There are 4 default watch faces available on the watch. Long press on the watch home screen to view default watch faces, select and add your preferred watch face.
Q: How do I customize the watch face with my own image?
• Users can upload a custom watch face with images from their device. Follow the instructions to update the custom watch face mentioned below:
• Open the boAt Crest app.
• Go to the “My Watch” section.
• Here the option to “Change Watch Face” is available.
• Go to my creation and click on “Create a watch face”.
• Select a background ‘Image’ from your gallery.
• Choose the parameters you wish to add to the selected background:
• Time
• Date
• Steps
• Distance
• Calories
• Heart Rate
• Battery
• Finally, click on the “Update on the watch” to get the watch face updated.
• Note: Depending on the selected watch face’s size and resolution, this may take up to 2 minutes.
Health, Calling & Microphone
Q: Why does the watch show the step count even when I am not walking?
• Your watch is tracking the movement if your wrist so if you are doing something that requires a lot of hand movement then step count can be affected
• General FAQs
• ============
• Device Controls
• App Controls
• Product features
• Water / Dust Protection
Q: How to track the heart rate?
• On the App home dashboard> Tap on “Heart rate” card and you can view all your historical heart rate readings.
• You can view your Min and Max HR for the day.
• You can access the history by tapping on the history icon and can also filter the details based on a Daily, Weekly, or Monthly basis.
Q: How to set the sleep goal?
• Open the ‘boAt Crest’ app and you will find “More” on the lower right-hand side on the home page of the app.
• Click on it and go to Settings and
• Inside Setting, you will find the Sleep Goal. You can set your Sleep Goal under this option. (Note : Your sleep goal is indicative of your sleep target, and the watch automatically records the sleep)
• Open the ‘boAt Crest’ app and you will find “More” on the lower right-hand side on the home page of the app.
• Click on it and go to Settings and
• Inside Setting, you will find the Sleep Goal. You can set your Sleep Goal under this option.
Q: How to access the activity tracker?
• Swipe down on the home page would lead to shortcut menu
• There are five functions in the shortcut menu :
• Daily Activity
• Heart Rate Monitor
• Stress monitor
• Sleep monitor
Q: How do I add someone as a Fitness Buddy?
• To add a fitness buddy:
• Open the Crest App
• Go to My Buddies
• Tap on Add Buddies
• Select a contact from your list
• An invite will be sent automatically
• Once they accept, they’ll be added to your Fitness Buddies list.
Q: How do I remove a Fitness Buddy?
• Go to My Buddies
• Tap on the name of the person you want to remove
• Select Remove Buddy
• They will be removed from your buddy list and won’t have access to your fitness updates.
Device Troubleshooting & FAQs
Q: How to navigate to the main menu?
• Pressing the side button would lead to opening the menu
Q: How to enter in to different modes / options?
• While the user is inside the menu, tapping the several icons would lead to entering the different modes on Ultima Vogue
• There are following mode options on the menu of the Ultima Vogue
• Heart Rate : For measuring the heart rate of the users.
• Blood Oxygen : For Measuring the saturation level of oxygen (spO2) in the user’s blood
• Stress Mode : For measuring the stress level of the users
• Sleep Mode : For measuring the sleep hours of the users
• Guided Breathing Mode : For breathing exercise of the users
• Alarm : To set up alarm for the users
• Music Control : To control the music from the watch when the users are listening to music. (Note : This feature might not work for some of the music apps with different control protocols)
• Camera Control : To control the camera from the watch and click photos
• Timer : To set up timer for the users when in need
• Settings : To enter into the settings of the watch
Q: How to track the exercises?
• There are multiple sports modes available in the watch Walking, treadmill, running, badminton, football, basketball, Tennis, yoga, etc. You can access any out of these.
• Select any one of the exercises before starting that exercise.
• Short press side button and then click on start/pause to start/pause that exercise
Q: How to measure the blood oxygen level?
• You can measure it on the watch. A user can view the details on the app
• Swipe left from the watch home screen >> Go to SPO2>> Tap measure.
• Post your measurement, sync the SPO2 values to your boAt Crest app.
Q: How to control the music?
• Inside the menu, click on the ‘Music Control’ icon on the watch to enter into the music control feature
• While listening to music users can play, Pause, move back to previous track, jump forward to next track and control the volume of the music.
• Note : This feature might not work for some of the music apps with different control protocols.
Q: How to monitor stress?
• The stress Monitoring feature allows a user to determine their current level of stress based on their heart-rate variability
• Heart rate variability is where the amount of time between your heartbeats fluctuates slightly. This beat-to-beat interval variation is measured in milliseconds and can vary depending on a few factors
Q: How to access the camera control mode?
• Inside the menu, click on the ‘Shutter’ icon on the watch to access remote camera on the Ultima Vogue Watch
• Click again on the camera icon to open the camera app on the media device
Q: How to access the shortcut menu?
• Short press the dial to reach to the menu.
Q: How to check the notifications?
• Swipe right on the home screen of the watch to review the notifications of the connected media device.
• Swipe up to the last page to delete all notifications
Q: How to see the Live cricket scores?
• Swipe Up on the home page and you can check the cricket live scores
Q: What are the QR Tray features in my smartwatch?
• You can transfer the QR code of metro ticket/pass, bus pass, UPI, social apps, and more into the smartwatch by adding the QR code in the boAt crest app. To add the QR code follow these steps:
• Click on “QR Tray” option in the boAt Crest app.
• To add a QR code, capture a screenshot of the QR code of the app you want to include.
• After this, you’ll be able to find a collection of QR codes in the smartwatch under the QR Tray feature. Select the QR code you want to be scanned
Q: How do I update the UPI payment QR code on my watch?
• Go to “Settings” from the main menu and click on “Watch Features”.
• Click on the “QR Tray” option to upload a QR code.
• Upload the QR code from your phone.
• Select any one from these categories: Payment/Movie/Others.
• Enter the name of the QR code at “Name this QR code”.
• Click on “Save & Push to Watch”.
• The QR code will appear on your smartwatch.
• Swipe left on the home screen to view the QR code on the watch.
• Note: Double tap the watch screen to change the brightness level in case the QR code scanner doesn’t work.
Q: What is breath mode?
• This feature will allow users to monitor and rate the quality of breathing. Breath exercise (Inhale/Exhale pattern) on the watch for selected duration and rhythm
• It is a feature available on the watch where users can use it to do breathing exercises.
Q: What is the QR Tray feature?
• You can transfer the QR code of metro ticket/pass, bus pass, UPI, social apps, and more into the smartwatch by adding the QR code in the boAt crest app. To add the QR code follow these steps:
• Click on “QR Tray” option in the boAt Crest app.
• To add a QR code, capture a screenshot of the QR code of the app you want to include.
• After this, you’ll be able to find a collection of QR codes in the smartwatch under the QR Tray feature. Select the QR code you want to be scanned
Q: How many sports mode can be accessed at once?
• There are total 700+ activity mode on the watch
Q: Can I set goals in sports mode?
• Yes, users can set individual goals for every sports mode.
Q: There are green and red lights blinking on the bottom side of the watch. What are those for?
• The green lights are used to monitor your heart rate.
• There is an optical sensor that detects the passage of the blood and then estimates the heart rate based on that information. Red light is the blood oxygen sensor.
Q: Is the watch water proof?
• The water resistance level of the Wave Sigma 3 smartwatch is IP67.
Q: What is breath mode?
• This feature will allow users to monitor and rate the quality of breathing. Breath exercise (Inhale/Exhale pattern) on the watch for selected duration and rhythm
• It is a feature available on the watch where users can use it to do breathing exercises
Q: What is stress mode?
• Your stress can be recorded according to the heart rate variability.
• Relax : 1-29 %
• Normal : 30-59%
• Medium : 60-79%
• High : 80-99%
Q: How many activities modes can be accessed at once?
• There are total 13 modes that you can select.
Q: Can the vibrations be modified on the watch?
• Yes it can be changed in below mentioned modes.
• None
• Soft
• Strong
Q: Does Ultima Vogue have camera control feature?
• Ultima Vogue does have camera control feature
Q: Can I set the goals on the sports mode?
• Yes, users can set individual goals for every sports mode
Q: There are green lights blinking on the bottom side of the watch. What are those for?
• The green lights are used to monitor your heart rate. There is an optical sensor that detects the passage of the blood and then estimates the heart rate based on that information.
• Red light is the blood oxygen sensor
Q: Is my Watch Ultima Vogue waterproof? Can I use during shower?
• The watch is IP68 water-resistant. The water resistance only works if-
• Maximum depth of water: 1.5m
• Maximum time for exposure to water: 10 minutes
• The watch is not suitable for hot bath, hot springs, saunas, snorkeling, diving, water skiing and other wading or deep water activities with high-speed water flow
• NoYes
Need More Help?
For additional support and warranty queries, please contact boAt support:
Phone: 022-6918-1920 (9 AM – 7 PM, Closed Sundays & Holidays)
WhatsApp: +91-9667700177 (Available for quick assistance)
Official Support Page: boAt Watch Ultima Vogue Support