boAt Watch Wave Connect Plus

Official Support & Troubleshooting Guide

boAt Watch Wave Connect Plus

Complete User Guide, Technical Specifications & Exhaustive Troubleshooting Manual

1.91″ TFT Expansive HD Screen | BT 5.3 Call Direct Voice Calling | 30 Days Ultra Standby Power

Verified Source: Compiled directly from the Official boAt Watch Wave Connect Plus Support Documentation.

1.91″ TFT
Expansive HD Screen

BT 5.3 Call
Direct Voice Calling

30 Days
Ultra Standby Power

Overview: boAt Watch Wave Connect Plus

The boAt Watch Wave Connect Plus delivers expansive wrist visual estate with its 1.91-inch (4.85 cm) TFT color touch display. Featuring crystal-clear Bluetooth v5.3 calling with an on-wrist dial pad, multi-sports tracking modes, a long-lasting 300mAh battery, and full integration with the boAt Crest App.

Technical Specifications

SpecificationDetails
Model NameboAt Watch Wave Connect Plus
Display Type1.91″ (4.85 cm) TFT HD Color Capacitive Touchscreen
Bluetooth CallingYes (v5.3 BLE + Classic Audio, On-Wrist Dial Pad, Speaker & Mic)
Bluetooth Versionv5.3
Battery Capacity300mAh Lithium Polymer
Battery LifeUp to 7 Days in Standard Mode / 30 Days Standby
Charging TypeMagnetic Contact Cable (5V / 2A Input, ~2 Hours)
Water ResistanceIP68 Dust, Sweat & Splash Resistance
Sports ModesMulti-Sports Tracking Modes with Crest Fitness Badges
SensorsOptical PPG Heart Rate (Green), SpO2 Oxygen (Red), Sleep Monitor
Companion AppboAt Crest App (Android 7.0+ & iOS 12.0+)

Exhaustive Frequently Asked Questions & Troubleshooting Manual

Charging & Battery Performance FAQs

Q: How do I charge Watch Wave Connect Plus and what adapter is recommended?

Attach the magnetic pogo-pin charging cable to the charging contacts on the rear casing of the watch. Connect the USB-A end to a certified 5V / 2A power adapter, power bank, or computer port. Charging takes approximately 2 hours for a full cycle.

Q: What should I do if the watch is not charging?

1. Check the magnetic charging connector behind the watch for dirt, sweat residue, or corrosion.
2. Clean both the watch charging contacts and the cable pins with a dry cotton swab or mild alcohol wipe.
3. Verify that you are using a 5V 2A adapter (avoid uncertified high-voltage fast chargers).
4. If the watch was completely discharged, leave it connected for at least 20 minutes to wake the battery.

Q: How do I check current battery status?

Real-time battery percentage is shown directly on the watch homepage dashboard and in the pull-down shortcut menu.

boAt Crest App Setup & Bluetooth Calling FAQs

Q: How do I install the boAt Crest App and connect the watch?

Scan the QR code in the user manual or search for ‘boAt Crest’ on Google Play Store (Android 7.0+) or Apple App Store (iOS 12.0+). Open the app, register with mobile OTP, tap ‘Start Setup’ → ‘Add Device’ → Select ‘Wave Connect Plus’, and confirm the prompt on the watch screen.

Q: How do I configure Bluetooth Calling on Wave Connect Plus?

After pairing in the boAt Crest app, ensure that ‘Wave Connect Plus_BT’ audio connection is paired in your smartphone’s Bluetooth settings. This enables you to dial numbers, answer calls, and talk directly via the watch speaker and mic.

Health Sensors, Sleep & Sports Tracking FAQs

Q: Why is sleep tracking not recording short naps?

The sleep tracking algorithm requires a continuous resting duration of at least 3 hours to classify sleep into Deep, Light, REM, and Awake stages. Sleep sessions under 3 hours are not recorded.

Q: What do the blinking Green and Red lights on the back mean?

The Green optical LED detects blood volume pulses to measure real-time Heart Rate. The Red optical LED measures reflective light absorption to estimate Blood Oxygen (SpO2). Disclaimer: The data is for daily fitness reference only and is not medical equipment.

Q: Why does the watch record steps when I am sitting or typing?

The internal 3-axis motion sensor tracks rhythmic wrist acceleration. Continuous hand gestures (typing, gaming, bumpy car rides) can occasionally register small step count variations.

Controls, Camera & Water Resistance FAQs

Q: How do I change watch faces and control music/camera?

Watch Faces: Long press on the home screen to switch between built-in faces, or use boAt Crest App → Cloud Watch Faces for 100+ options.
Camera Control: Use the Camera widget on the watch to click pictures remotely on your phone.
Music Controls: Play, pause, skip songs, and adjust volume directly from the wrist.

Q: Is Watch Wave Connect Plus waterproof?

Yes, it has an IP68 rating, providing complete protection against dust, sweat, and rain splashes during workouts. It is not suitable for hot baths, saunas, or deep-sea diving.

Need Official boAt Support?

If you require further technical assistance or warranty support, contact boAt care:

Customer Care Phone: 022-6918-1920 (Mon – Sat, 9:00 AM – 7:00 PM)
WhatsApp Support: +91-9667700177
Official Support Page: boAt Watch Wave Connect Plus Support

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